Draws on an international range of scholars to deliver a thoughtful exploration of humanistic management in tourism Brings together a variety of interdisciplinary perspectives, from anthropology to organizational studies Provides recommendations for practice, drawing on comprehensive academic theory

Autorentext

Kemi Ogunyemi is an Associate Professor teaching business ethics, managerial anthropology, self leadership and sustainability management at Lagos Business School, Pan-Atlantic University, Nigeria. She is also the Director of the Christopher Kolade Centre for Research in Leadership and Ethics as well as the Academic Director for the school's Senior Management Programme.

Omowumi Ogunyemi lectures in the Institute of Humanities of the Pan-Atlantic University, Lagos, Nigeria. Her research interests include interdisciplinary studies between philosophy and the practical sciences, especially psychology and neuroscience.

Ebele Okoye is the Director of Afara Leadership Centre, Lagos, Nigeria. She has extensive experience in the development sector and her research interests include NGO leadership, character growth, and virtuous cultures

Inhalt

Chapter 1: A holistic care paradigm: Humanistic dimensions in hospitality and tourism.- Part 1: Foundational and General Principles.- Chapter 2: Anthropology for Hospitality Professionals: An Introduction.- Chapter 3: The historical development of the field.- Chapter 4: Hospitality and Tourism in Classic Literature: Expressions of humanism down the ages in this industry._Chapter 5: Humanism in Hospitality - Leading and Managing People-Chapter 6: The faces of hospitality: the professionals in the field.- Part 2:The Hospitality Professional.- Chapter 7: Human dignity, How hospitality makes us more human .- Chapter 8: Unity of the human person: Self-understanding and the need for personal growth and self-mastery.- Chapter 9: Hospitality and personal development 1: How to develop the required personal technical virtues - some in advance and others coming from working the field and growing in the process good humor, creativity.- Chapter 10: Hospitality and personaldevelopment 2: How to develop the required personal moral virtues for self-growth and for relating with internal and external customers; Aristotle's social virtues.- Chapter 11: Finding Happiness and Meaning at Work - the Hospitality and Tourism Sector. Hospitality and spirituality. Deeper reflections: correlations with motivation and commitment.- Chapter 12: Interactive session tools: Caselets for stimulating discussions.- Chapter 13: Final Considerations.