Autorentext

Harold Kerzner, is Senior Executive Director for Project Management at the International Institute for Learning, Inc. (IIL), a global learning solutions company offering professional training and consulting services worldwide. Dr. Kerzner's profound effect on the project management industry inspired IIL to establish, in coordination with PMI, the Kerzner International Project Manager of the Year Award, which is presented to a distinguished PMP® or global equivalent each year.

Klappentext

The latest edition of the bestselling project management textbook In the newly revised fourteenth edition of Project Management: A Systems Approach to Planning, Scheduling and Controlling, renowned project management leader Harold Kerzner delivers another insightful and hands-on discussion of project management. The book is packed with new material related to artificial intelligence (AI), new methodologies - including agile and hybrid - data driven project management, managing diversity, and the nuances of the contemporary roles available to project managers. The material in this latest edition aligns closely with the Project Management Body of Knowledge Guide®, offering readers a chance to fill in the gaps left by the PMBOK® and prepare effectively and confidently for the new "principles first" approach of the updated PMP*®* exams. In the book, readers will find:

• A thorough introduction to strategies for setting clear objectives and expectations and ways to define the success and failure of projects
• Comprehensive explorations of sustainability projects in the areas of social and environmental responsibility
• Practical discussions of how to manage complex and large-scale projects
• Complete treatments of data-driven project management that enables informed decision-making and enhances project outcomes Perfect for undergraduate and graduate students taking courses in project management, Project Management: A Systems Approach to Planning, Scheduling and Controlling will also benefit anyone preparing for any of the project management certification exams, as well as practicing project managers seeking an effective desk reference for regular use.

Inhalt

Preface xix

1 Overview 1

2 Project Management Growth: Concepts and Definitions 31

3 Organizational Structures 89

4 Organizing and Staffing the Project Office and Team 109

5 Management Functions 145

6 Communications Management 197

7 Conflicts 231

8 Special Topics 249

9 the Variables for Success 293

10 Working with Executives 307

11 Planning 333

12 Network Scheduling Techniques 385

13 Pricing and Estimating 419

14 Cost Control 455

15 Metrics 491

16 Trade-off Analysis in a Project Environment 519

17 Risk Management 539

18 Learning Curves 571

20 Quality Management 611

21 Modern Developments in Project Management 639

Appendix A: Solution to Leadership Exercise 653

Appendix B: Solutions to the Project Management Conflict Exercise 659

Appendix C: Dorale Products Case Studies 663

Appendix D: Solutions to the Dorale Products Case Studies 673

Author Index 677

Subject Index 679