Willkommen, schön sind Sie da!
Logo Ex Libris

Designing Performance Measurement Systems

  • Fester Einband
  • 224 Seiten
(0) Erste Bewertung abgeben
Bewertungen
(0)
(0)
(0)
(0)
(0)
Alle Bewertungen ansehen
Given our rapidly changing world, companies are virtually forced to engage in continuous performance monitoring. Though Key Perfor... Weiterlesen
CHF 93.00
Print on Demand - Auslieferung erfolgt in der Regel innert 4 bis 6 Wochen.
Bestellung & Lieferung in eine Filiale möglich

Beschreibung

Given our rapidly changing world, companies are virtually forced to engage in continuous performance monitoring. Though Key Performance Indicators (KPIs) may at times seem to be the real driving force behind social systems, economies and organizations, they can also have far-reaching normative effects, which can modify organizational behavior and influence key decisions even to the point that organizations themselves tend to become what they measure!

Selecting the right performance indicators is hardly a simple undertaking. This book describes in detail the main characteristics of performance measurement systems and summarizes practical methods for defining KPIs, combining theoretical and practical aspects. These descriptions are supported by a wealth of practical examples. The book is intended for all academics, professionals and consultants involved in the analysis and management of KPIs.






Provides a versatile guide to stimulate the design, analysis and benchmarking of performance measurement systems

Features a practical introduction to KPI development and refinement

Presents a large number of practical examples to help the reader learn quickly



Autorentext

Fiorenzo Franceschini is Full Professor of Quality Engineering at Politecnico di Torino (Italy), Department of Management and Production Engineering (DIGEP). He co-authored seven books and many publications on international journals and conference proceedings. His research interests are in the field of Quality Engineering, Manufacturing Servitization and Performance Measurement Systems. He is member of ASQ, the global leader in quality improvement and standards.
Maurizio Galetto Ph.D. is Full Professor of Quality Engineering at Politecnico di Torino (Italy), Department of Management and Production Engineering (DIGEP). He co-authored four books and many publications on international journals and conference proceedings. His research interests are in the field of Quality Engineering, Process Modeling and Surface Metrology. He is a member of CIRP, the international academy of production engineering.
Domenico Maisano Ph.D. is Associate Professor of Quality Engineering at Politecnico di Torino (Italy), Department of Management and Production Engineering (DIGEP). He co-authored three books and many publications on international journals and conference proceedings. His main scientific interests are in the field of Quality Engineering, Performance Metrics and Industrial Metrology.



Inhalt
Quality Management and Process Indicators.- Use and Abuse of Indicators.- From Measurement Theory to Indicator Theory.- Properties of Indicators.- Designing a Performance Measurement System.

Produktinformationen

Titel: Designing Performance Measurement Systems
Untertitel: Theory and Practice of Key Performance Indicators
Autor:
EAN: 9783030011918
ISBN: 3030011917
Format: Fester Einband
Herausgeber: Springer International Publishing
Genre: Management
Anzahl Seiten: 224
Gewicht: 506g
Größe: H241mm x B160mm x T18mm
Jahr: 2018
Untertitel: Englisch
Auflage: 1st ed. 2019

Weitere Produkte aus der Reihe "Management for Professionals"

Zuletzt angesehen
Verlauf löschen