The book discusses smart governments and innovation in the public sector. In hopes of arriving at a clear definition of innovation in the field of public administration, the volume provides a wide survey of global policies and practices, especially those aimed at reducing bureaucracy and using information-communication technologies in public service delivery. Chapters look at current applications across countries and multiple levels of government, from public innovation labs in the UK to AI in South Korea. Providing concrete examples of innovation culture at work in public institutions, this volume will be of use to researchers and students studying new public management, public service delivery, and innovation as well as practitioners and professionals working in various public agencies.

Discusses smart governments and innovation in the public sector Provides international case studies of digitalization and innovation of public services Inquires about the best methods of encouraging a culture of innovation in the public sector

Autorentext

Fatih Demir is an Associate Professor of Public Administration at Celal Bayar University, Manisa, Turkey. He received his BA in Political Science from Bilkent University, Turkey. He has a Ph.D. in Public Administration.

Inhalt
Chapter 1: Innovation and Government.- Chapter 2: Innovation Practices.- Chapter 3: Smart Cities.- Chapter 4: Artificial Intelligence.- Chapter 5: From Smart State to Smart Citizen.- Chapter 6: Conclusion.- References.- Appendix.