to all who acceded to contribute to CENTERIS, some of them with high-quality manuscripts that unfortunately, due to several constraints could not see their work accepted for presentation and publication. Please enjoy your reading! October 2010 João Varajão Maria Manuela Cruz-Cunha Goran D. Putnik António Trigo Organization CENTERIS 2010 was organized by the University of Trás-os-Montes e Alto Douro and the Polytechnic Institute of Cávado and Ave, Portugal. General Chairs João Eduardo Quintela Varajão University of Trás-os-Montes e Alto Douro, Portugal Maria Manuela Cruz Cunha Polytechnic Institute of Cávado and Ave, Portugal Program Chair Goran D. Putnik University of Minho, Portugal Organization Chair António Trigo Polytechnic Institute of Coimbra, Portugal Organization Committee António Cunha University of Trás-os-Montes e Alto Douro, Portugal António Tavares Polytechnic Institute of Cavado and Ave, Portugal António Trigo Polytechnic Institute of Coimbra, Portugal Jo o Varajão University of Trás-os-Montes e Alto Douro, Portugal Maria Manuela Cruz-Cunha Polytechnic Institute of Cávado and Ave, Portugal Miguel Alves Polytechnic Institute of Viana do Castelo, Portugal Ricardo Colomo Palacios University Carlos III of Madrid, Spain Ricardo Martinho Polytechnic Institute of Leiria, Portugal Rui Gomes Polytechnic Institute of Viana do Castelo, Portugal VIII Organization Scientific Committee Adamantios Koumpis ALTEC S.

Klappentext

This book constitutes the proceedings of the International Conference on ENTERprise information systems, held Viana do Castelo, Portugal, in October 2010.

Inhalt
Knowledge Society.- The Mankind Growth Consistency: Outlook on Extant Political Settings.- The Mankind Growth Consistency: Outlook on Yet-to-Be Political Sceneries.- From Data to Wisdom in the Global and Civilizational Context the Cognitive Perspective.- A New Role for Design and Design Managers in the 'Organizational Design' of High Social Value-Creative Business Models.- Governance, Sociotechnical Systems and Knowledge Society: Challenges and Reflections.- EIS Design, Implementation and Impact.- Management Model for Mobile Applications Assisted by Events.- Evaluating Goal-Oriented Analysis in the Domain of Enterprise Information Systems.- Empowering the Web User with a Browserver.- Definition of the Model of Automatic Calculation of Flight Time Cost of the Portuguese Air Force Weapon Systems.- EX-ANTE and EX-POST Model Development and Monitoring of the Portuguese Air Force Effort Regime.- MAPA: Monitoring and Annotation of Processes and Activities.- Towards a Systematic Service-oriented Requirements Engineering Process (S-SoRE).- EIS Adoption.- Analysing a Segmentation Pricing Strategy for ERP Systems under Diffusion Patterns.- Customer Relationship Management Systems Reasons Why Many Municipalities Do Not Have Them.- The Adoption of Open Source Systems in Public Administrations.- The Determinants of ERP, SCM and CRM Systems in European Firms.- Critical Success Factors for the Implementation of ICT Projects.- The Small Business Web Presence: Use of Third Party Portals in Australia.- Electronic Procurement: Dealing with Supplier Adoption.- Evaluating the Success of ERP Systems' Implementation: A Study about Portugal.- Enterprise Management and ERP Development: Case Study of Zoomlion Using the Dynamic Enterprise Reference Grid.- EIS Applications.- Adoption ofRFID Technology in Warehouse Management.- Tools for Email Based Recommendation in Enterprise.- Simulation in Information Systems: Potential of the Vulnerability Theory.- Disclosing the Tourism Dynamic Packages.- Multicriteria Decision Making on Natural Resources Planning.- What to Do with Rejected Loads in the Agri-Food Chain.- On-Line Synchronization of Shop Floor Documentation Using RFID Technology.- A Simulation Study of Workload Accounting Methods for WLC.- Improving Inventory Management Performance Using a Process-Oriented Measurement Framework.- An Approach to Decentralizing Search, Using Stigmergic Hyperlinks.- A Framework for Innovation: Application in a Business Development Software Company.- Identifying Clones in Functional Programs for Refactoring.- Management System Integration Supported on Virtual Reality Technology: The Building Lighting Devices.- Automation of the Approval and Control Process of Documents.- IT/IS Management.- A Framework for the Analysis of the Potential Performance of Chief Information Officers.- IT Governance in Family Owned Enterprises: A Spanish Approach.- A Postmodern Resolution to Leadership Conceptual Ambiguities.- The Complementary Roles of Information Systems and Knowledge Management Systems: A Framework Based on Popper's Three Worlds Theory.- Recovering Traceability Links between Business Activities and Software Components.- Using Emergent Information Flow Patterns of Organization Ecosystem for Information System Management.- Using Electronic Services Quality Metrics as an Enabler of Business-IT Strategy Alignment.- Interface Life Cycle Management for Legacy System Landscape.- Influence of Incentive Policy in Strategic Alignment of Information Technology and Business.- IT Governance State of Art at Enterprises in theColombian Pharmaceutical Industry.- A Change Execution System for Enterprise Services with Compensation Support.