The global bestseller with over 300,000 copies sold returns in its 3rd edition to continue teaching people how to effectively ask and obtain accurate answers to questions across all mediums. With 30% new material, including how to apply humble inquiry while working remotely, this updated edition is the definitive book on bringing humility back into your life. In an increasingly divisive era where communication is often dominated by assertiveness and directive leadership, this bestselling guide offers a refreshing and essential perspective on the power of asking instead of telling. This updated 3rd edition offers practical advice for how to build relationships based on curiosity and foster collaboration and trust between team members. Lessons in this book will help you: In this new edition, updates have been made to 30% of the book that delves into the fresh challenges inherent in today’s workplace, including new stories and case examples as well as an entire additional chapter with a focus on humble inquiry in the context of remote and hybrid work.

Autorentext
Edgar H. Schein was chairman and cofounder of the Organizational Culture and Leadership Institute (OCLI). He was the Society of Sloan Fellows Professor of Management Emeritus at the MIT Sloan School of Management and has received multiple lifetime achievement awards from associations such as the American Society of Training Directors, the Academy of Management, and the International Leadership Association. 

Peter A. Schein is the cofounder and COO of the OCLI. He has thirty years of industry experience in marketing, strategy, and corporate development at technology pioneers such as Apple and Sun Microsystems Inc. (Oracle).

Klappentext

Most leaders assume they're good communicators. What they're actually doing—most of the time—is telling. And telling, even when well-intentioned, is a subtle power move that shuts people down, withholds critical information, and quietly erodes trust.

Humble Inquiry makes the case for a different approach: asking questions you genuinely don't know the answers to, from a posture of curiosity rather than authority.

What you'll find inside this fully updated third edition:

• The ORJI cycle—why conversations go wrong in a split second, and how to interrupt the pattern
• A levels-of-relationship model to diagnose where your team is—and how to move toward real openness and trust
• Why hierarchy and “tell” culture actively undermine psychological safety—and what to do about it
• A new chapter on humble inquiry in remote and hybrid work (spoiler: it works—and may work better)
• Reader exercises, twelve mini case studies, and a discussion guide for teams
  Best for: managers, leaders, coaches, healthcare professionals, and anyone navigating complex, interdependent teams. This is a mindset shift, not a script.

Foreword by Michael Bungay Stanier. Based on Edgar H. Schein's fifty years of research at MIT. Over 300,000 copies sold.