This book presents leading-edge implementations for all aspects related to e-business like eg customer relationship management, supply chain management and virtual enterprises. Both researchers as well as consultants or managers will appreciate the equal balance of economic and technical issues.

Covers all relevant areas of E-Commerce with detailed prototype descriptions (CRM, SCM, Virtual Sales Assistants, Electronic Market Places, Personalized Web Pages) Equally balanced coverage of both economic and technical issues Presents today's leading-edge implementations that will shape e-commerce systems mid-term Includes supplementary material: sn.pub/extras

Inhalt
I:E-Business State of the Art and Trends.- 1. E-Business Principles, Trends and Visions.- 2. Emerging Concepts in E-Business and Extended Products.- 3. The Dynamic Networked Organization: A New Paradigm that is here to Stay?.- 4. Transactions in E-Procurement.- II:Advanced E-Commerce Applications.- 5. Intelligent E-Commerce with Guiding Agents Based on Personalized Interaction Tools.- 6. A Virtual-Sales-Assistant Architecture for E-Business Environments.- 7. Knowledge Intensive Product Search and Customization inE-Commerce.- 8. Lean Configuration: Interactive 3D Configuration for E-Commerce Environments.- 9. Web-Based Commerce in Complex Products and Services with Multiple Suppliers.- 10. E-Tailor: Integration of 3D Scanners, CAD and Virtual-Try-on Technologies for Online Retailing of Made-to-Measure Garments.- III:Supply Chain Management Applications.- 11. Intercompany Supply Chain Management Based on a Holistic E-Business Concept.- 12. Supporting the Animal Feed Industry in an E-Business Environment Using Simulation.- 13. Business Model and Internet Broker Concept for Efficient Electronic Bidding and Procurement in the Tile Industry.- 14. Dynamic Forecasting for Master Production Planning with Stock and Capacity Constraints.- IV:Extended- and Virtual-Enterprise Applications.- 15. Cooperation in Dynamic Networked Organizations.- 16. A Web-Based Collaborative Environment for Concurrent Project Life Cycle Management in Networked Enterprises.- 17. E-Hubs: The Critical Role of First-Tier Suppliers.