This book provides a detailed insight into the role of IT in European banking and investigates whether IT investments in hardware, software and other IT services have influenced bank performance. It considers the central question of whether or not the massive spending on IT by banks has improved their performance or productivity

Autorentext
ELENA BECCALLI is Visiting Fellow in Accounting, London School of Economics, UK, and Associate Professor in Banking and Finance, Università degli Studi di Macerata, Italy.

Inhalt
Introduction: Banks and Investment in IT New Strategic and Structural Tendencies in European Banking Evaluating the Performance of Investments in IT: Reflections on the Productivity Paradox The Evaluation of the Performance of IT Investments: An Empirical Analysis of the European Banking Industry Technical Change in the European Banking Industry: Methodological Problems and Empirical Results Possible Explanations of the Productivity Paradox in the European Banking Industry Conclusion