This book contains extended and revised versions of a set of selected papers from two workshops organized by the Euro Working Group on Decision Support Systems (EWG-DSS), which were held in Thessaloniki, Greece, and Rome, Italy, in May and July 2013.

From a total of 45 submissions, 15 papers were accepted for publication in this edition after being reviewed by at least three internationally known experts from the EWG-DSS Program Committee and external invited reviewers. The selected papers are representative of current research activities in the area of operational research and decision support systems, focusing on topics such as decision-making using social networks and Web resources; spatio-temporal Web-based decision making; group support systems; technical, legal, and social aspects of decision making; knowledge management and decision support systems; business intelligence and data warehousing; and negotiation support systems.

Includes supplementary material: sn.pub/extras

Inhalt
A Decision Support Framework for Crisis Management.- Spatio-Temporal Decision Support System for Natural Crisis Management with TweetComP1.- Near Real-Time Decision Support for Disaster Management: Hurricane Sandy.- A Web-Based Decision Support System for the Multiple Capacitated Facility Location Problem.- A Web-Based Decision Support Platform for Multidimensional Modeling of Complex Engineering Systems.- Purchase Decision Processes in the Internet Age.- Supporting Business Process Exception Management by Dynamically Building Processes Using the BEM Framework.- An Agent Architecture for Concurrent Bilateral Negotiations.- Integrating Environmental Policies into Business Strategy: The Problem Structuring Stage in a Framework for Decision Support.- A Web-Based Decision Support System for Supply Chain Operations Management Towards an Integrated Framework.- Decision Making for a Risk-Averse Dual-Channel Supply Chain with Customer Returns.- Scaling Issues in Additive Multicriteria Portfolio Analysis.- A New Fuzzy Multi-criteria Decision Making Approach: Extended Hierarchical Fuzzy Axiomatic Design Approach with Risk Factors.- A DSS for Resolving Evaluation of Criteria by Interactive Flexible Elicitation Procedure.- Robustness Analysis in Multicriteria Disaggregation Aggregation Approaches for Group Decision Making.