Written for those wanting to learn more about supply chain management, this book comprises 11 chapters that cover the topics of planning, sourcing, manufacturing, delivery and return, as well as strategy, personnel, finance, customer service and outsourcing.

This essential guide brings supply chain theory to life. Intended for readers with a business interest in supply chain management, the book covers the key topics in eleven chapters, including planning, sourcing, making, delivering and returning, as well as strategy, people, finance, customer service and outsourcing. Each chapter starts with a brief summary and learning objectives that guide the reader through the text. This second edition also explores digital, sustainability and innovation impacts on today's global supply chains. The book is written in a clear and simple way, featuring a variety of figures, tables and recommendations for further reading. The respective chapters conclude with real-life case studies from different companies, illustrating best practices. In the course of their work, the authors have met professionals all over the world who are passionate about their business achievements. By including their vivid examples, the guide brings theory to life,enabling readers to understand and embrace the concepts and ideas presented.

Colin Scott, Henriette Lundgren and Paul Thompson are experts in supply chain management and have worked with practitioners in businesses across the globe.

Endorsement:

This guide is a really useful reminder of what good practice is and how it should be applied within supply chain management. The book is relevant for students of supply chain management and professional practitioners alike.

This book offers an invaluable guide to understanding the specific dynamics of your supply chain and the fundamentals underpinning it. It provides the framework for delivering a supply chain strategy based upon recognised best practice.

Martin McCourt, CEO, Dyson Limited

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A fast to read, comprehensive guide for business practitioners that can be used as part of an MBA or in-house learning programme Up-to-date supply chain strategy content with examples of best practice and case studies from global organisations Latest thinking on plan, source, make, deliver and return concepts, including the impact of digital, innovation and sustainability on operations

Autorentext

Colin Scott is an author, learning specialist and executive coach for global companies with over 30 years experience in business and supply chain management. Over the past two decades, Colin has focused on management development, designing and delivering learning programmes around the globe for some of the world's largest companies. Educated at Durham University and Nottingham Business School, Colin holds diplomas in Logistics and Management Studies and is an accredited trainer and assessor in Team Management Profiling. He works with some of the world's leading business schools supporting their executive leadership and supply chain development programmes. Colin is also a non-executive director of a global manufacturing company.

Henriette Lundgren is an author, coach and business trainer. With more than 15 years of experience, her main focus is on corporate learning and leadership development for international businesses. Previously, she worked in various line management and project management positions in the supply chain industry. Henriette holds a degree in International Business and a Master in Organizational Psychology. Based in Upstate New York, Henriette has worked and lived in various countries, including the UK, Italy, Poland, Sweden, Germany and the Netherlands. In her free time, Henriette enjoys climbing walls and sailing lakes.

Paul Thompson is an author, coach and business learning specialist with extensive experience in designing and running global programmes for large corporations across a wide range of industries. After graduating with a first-class degree in Manufacturing Sciences, Paul spent a decade managing different parts of the business for two of the world's largest and most successful companies. In his roles, Paul has managed Sales, Finance, Planning, Supply Chain, Logistics, Warehousing and Manufacturing Operations. In his free time, Paul coaches local sports teams and supports local community projects.

Inhalt
Introduction to Supply Chain Management.- Guide to Plan in Supply Chain Management.- Guide to Source in Supply Chain Management.- Guide to Make in Supply Chain Management.- Guide to Deliver in Supply Chain Management.- Guide to Return in Supply Chain Management.- Guide to Strategy in Supply Chain Management.- Guide to People in Supply Chain Management.-Guide to Finance in Supply Chain Management.- Guide to Customer Service in Supply Chain Management.- Guide to Outsourcing in Supply Chain Management.