This book charts the transformative shifts in techniques that seek to deliver collective redress, especially for mass consumer claims in Europe. It shows how traditional approaches of (class) litigation (old technology) have been eclipsed by the new technology of regulatory redress techniques and consumer ombudsmen. It describes a series of these techniques, each illustrated by leading examples taken from a 2016 pan-EU research project. It then undertakes a comparative evaluation of each technique against key criteria, such as effective outcomes, speed, and cost. The book reveals major transformations in European legal systems, and the overriding need to view legal systems from fresh viewpoints, and to devise a new integrated model. Christopher Hodges is Professor of Justice Systems and Supernumerary Fellow of Wolfson College, Oxford, and Head of the Swiss Re/CMS Research Programme on Civil Justice Systems at the Centre for Socio-Legal Studies, Oxford. Stefaan Voet is Associate Professor at the University of Leuven and a host professor at the University of Hasselt in Belgium. He is the 20162017 TPR Chair at the University of Utrecht in the Netherlands.

Klappentext

Das Handbuch untersucht transformative Veränderungen im kollektiven Rechtsschutz, bei (Massen-)Schadensersatzansprüchen innerhalb der EU. Es zeigt, wie sich neue Verfahren wie z.B. Verbraucher-Ombudsmänner oder Rechtsbehelfsverfahren in Europa etablieren. Diese Techniken werden anhand von Schlüsselkriterien wie Effektivität, Schnelligkeit und Kosten analysiert und bewertet. Der Band zeigt damit große Veränderungen im europäischen Rechtssystem auf - und die Notwendigkeit, diesen mit einem neuen Modell zu begegnen.