Does your organization manage receivables in SAP S/4HANA? This book is your comprehensive guide for both standard and advanced processes! Once you've set up your master data, configure and use both basic AR and specialized tasks. Master credit, collections, and dispute management to successfully manage incoming payments. With step-by-step instructions and screenshots, this is your all-in-one receivables resource!

In this book, you'll learn about:

a. Master Data
Dive deep into receivables master data in SAP S/4HANA. Configure customer master data, maintain business partner master data, and perform customer-vendor integration.

b. Configuration
Customize your system! Follow step-by-step instructions to set up accounts receivable, credit management, collections management, and dispute management in SAP S/4HANA.

c. Business Processes
Run your core receivables management processes. Create invoices, clear open items, set up credit scores, use automatic credit control, manage dispute cases, assign worklists, collect receivables, and more.

Highlights include:

1) Customer master data
2) Business partners
3) Configuration
4) Accounts receivable
5) Credit management
6) Dispute management
7) Collections management
8) Invoicing
9) Centralized receivables management

Run key receivables processes with classic transactions and new apps

Autorentext
Chirag Chokshi is an SAP S/4HANA Finance solution architect with more than 20 years of consulting experience. He works as a senior principal with Infosys Consulting. He is an accomplished digital transformation leader in finance and a recognized subject matter expert for the latest SAP S/4HANA functionalities including Central Finance, cash management, and receivables management. Chirag has led and delivered many complex, global SAP financials projects across different countries and various business sectors such as consumer products, life sciences, process manufacturing, retail, and fashion management. Chirag has also published multiple SAP financials white papers. He has been recognized by SAPInsider as a featured expert for the year 2020.

Inhalt
... Preface ... 17

... Target Audience ... 17

... How This Book is Organized ... 18

... Acknowledgments ... 20

1 ... Introduction to Receivables Management ... 21

1.1 ... Receivables Management as a Business Imperative ... 21

1.2 ... Receivables Management in SAP S/4HANA ... 24

1.3 ... Improvements over SAP ERP Functionalities ... 37

1.4 ... Summary ... 46

2 ... Business Partner Master Data ... 47

2.1 ... Business Partner Approach in SAP S/4HANA ... 48

2.2 ... Business Partner Configuration for Customers ... 52

2.3 ... Customer-Vendor Integration ... 65

2.4 ... Business Partner Master Data ... 69

2.5 ... SAP Fiori Apps for Business Partners ... 87

2.6 ... Summary ... 87

3 ... Accounts Receivable ... 89

3.1 ... Invoice Posting ... 89

3.2 ... Clearing Transactions ... 98

3.3 ... Cash Application and Incoming Payments ... 108

3.4 ... Dunning ... 133

3.5 ... Creating Correspondence ... 148

3.6 ... Analytical Apps for Accounts Receivable ... 150

3.7 ... Summary ... 175

4 ... Configuring Accounts Receivable ... 177

4.1 ... Configuring Customer Invoices/Credit Memos ... 177

4.2 ... Configuring Open Item Clearing ... 183

4.3 ... Configuring Down Payments ... 189

4.4 ... Configuring Electronic Bank Statements for Cash Application ... 193

4.5 ... Configuring Lockbox for Cash Application ... 201

4.6 ... Configuring Dunning ... 204

4.7 ... Configuring Correspondence ... 213

4.8 ... Summary ... 220

5 ... Credit Management ... 221

5.1 ... Credit Management at a Glance ... 222

5.2 ... Organizational Structure for Credit Management ... 232

5.3 ... Business Partner Master Data for Credit Management ... 236

5.4 ... Set Up Credit Score, Risk Class, and Credit Limit ... 254

5.5 ... Credit Check and Automatic Credit Control ... 258

5.6 ... Manage Blocked Sales Documents Using Documented Credit Decisions ... 262

5.7 ... Analytical Apps for Credit Management ... 268

5.8 ... Summary ... 274

6 ... Configuring Credit Management ... 275

6.1 ... Activating Credit Management, Organizational Units, and Master Data ... 275

6.2 ... Configuration in Accounts Receivable ... 279

6.3 ... Configuration in Sales and Distribution ... 284

6.4 ... Configuring Documented Credit Decisions ... 298

6.5 ... Summary ... 310

7 ... Dispute Management ... 311

7.1 ... Dispute Management at a Glance ... 311

7.2 ... Dispute Case Attributes ... 313

7.3 ... Dispute Case Processing ... 317

7.4 ... Creating/Displaying Dispute Cases from Financial Accounting ... 325

7.5 ... Automatic Creation of Dispute Cases ... 345

7.6 ... Updates to Dispute Cases ... 359

7.7 ... Analytical Apps for Dispute Management ... 396

7.8 ... Summary ... 413

8 ... Configuring Dispute Management ... 415

8.1 ... Configuring Dispute Case Processing ... 415

8.2 ... Configuring Integration with Accounts Receivable ... 455

8.3 ... Summary ... 462

9 ... Collections Management ... 463

9.1 ... Collections Management at a Glance ... 463

9.2 ... Organizational Structure for Collections Management ... 466

9.3 ... Business Partner Master Data for Collections Management ... 478

9.4 ... Data Synchronization and Worklist Creation ... 490

9.5 ... Collection of Receivables ... 511

9.6 ... Promise to Pay Integration with Accounts Receivable Processes ... 531

9.7 ... Analytical Apps for Collections Management ... 545

9.8 ... Summary ... 551

10 ... Configuring Collections Management ... 553

10.1 ... Activating Collections Management ... 553

10.2 ... Configuring Collection Strategies ... 555

10.3 ... Configuring the Collections Management Organizational Structure ... 565

10.4 ... Configuring Promise to Pay ... 571

10.5 ... Configuring Customer Contacts ... 581

10.6 ... Configuring Resubmission Reasons ... 584

10.7 ... Configuring Integration with Dispute Management ... 585

10.8 ... Configuring Integration with Accounts Receivable ... 585

10.9 ... Summary ... 591

11 ... Central Receivables Management ... 593

11.1 ... Central Receivables with Central Finance ... 593

11.2 ... Central Receivables without Central Finance ... 598

11.3 ... Summary ... 606

... The Author ... 607

... Contributors ... 607

... Index ... 609