Decision Quality

Informationen zum Autor CARL SPETZLER is the cofounder, chairman, and CEO of Strategic Decisions Group (SDG), a leading strategy consulting firm renowned for its expertise in strategic decision- making for greater value creation. HANNAH WINTER is a partner, strategy consultant, and educator with SDG, where she leads the firm's 10-year education partnership with Stanford in strategic decision making. JENNIFER MEYER leads client engagements at SDG, resulting in hundreds of millions of dollars in added value through better strategic decisions. More at Strategic Decisions Group's website www.sdg.com Klappentext Add value with every decision using a simple yet powerful framework Few things are as valuable in business, and in life, as the ability to make good decisions. Can you imagine how much more rewarding your life and your business would be if every decision you made were the best it could be? Decision Quality empowers you to make the best possible choice and get more of what you truly want from every decision. Dr. Carl Spetzler is a leader in the field of decision science and has worked with organizations across industries to improve their decision-making capabilities. He and his co-authors, all experienced consultants and educators in this field, show you how to frame a problem or opportunity, create a set of attractive alternatives, identify relevant uncertain information, clarify the values that are important in the decision, apply tools of analysis, and develop buy-in among stakeholders. Their straightforward approach is elegantly simple, yet practical and powerful. It can be applied to all types of decisions. Our business and our personal lives are marked by a stream of decisions. Some are small. Some are large. Some are life-altering or strategic. How well we make those decisions truly matters. This book gives you a framework and thinking tools that will help you to improve the odds of getting more of what you value from every choice. You will learn: The six requirements for decision quality, and how to apply them The difference between a good decision and a good outcome Why a decision can only be as good as the best of the available alternatives Methods for making both "significant" and strategic decisions The mental traps that undermine decision quality and how to avoid them How to deal with uncertainty-a factor in every important choice How to judge the quality of a decision at the time you're making it How organizations have benefited from building quality into their decisions. Many people are satisfied with 'good enough' when making important decisions. This book provides a method that will take you and your co-workers beyond 'good enough' to true Decision Quality. Zusammenfassung Add value with every decision using a simple yet powerful framework Few things are as valuable in business, and in life, as the ability to make good decisions. Inhaltsverzeichnis Acknowledgments xiii Preface xv Part I The Decision Quality Framework 1 1 The Power of Decisions 3 Decision Quality: A Framework for Better Decisions 4 Decision Skills Can Be Learned 5 Decisions versus Outcomes 6 Key Points to Remember 8 Endnotes 9 2 The Requirements for Decision Quality 11 The Appropriate Frame 13 Creative Alternatives 13 Relevant and Reliable Information 14 Clear Values and Tradeoffs 15 Sound Reasoning 16 Commitment to Action 16 Judging the Quality of a Decision 17 Key Points to Remember 19 Endnotes 19 3 Getting to Decision Quality 21 Declaring the Need for a Decision 21 Setting the Decision Agenda 23 Understanding the Destination of Decision Quality 23 Avoiding Decision Traps and Biases 24 Designing the De...

Autorentext

CARL SPETZLER is the cofounder, chairman, and CEO of Strategic Decisions Group (SDG), a leading strategy consulting firm renowned for its expertise in strategic decision- making for greater value creation. HANNAH WINTER is a partner, strategy consultant, and educator with SDG, where she leads the firm's 10-year education partnership with Stanford in strategic decision making. JENNIFER MEYER leads client engagements at SDG, resulting in hundreds of millions of dollars in added value through better strategic decisions. More at Strategic Decisions Group's website www.sdg.com

Klappentext

Add value with every decision using a simple yet powerful framework Few things are as valuable in business, and in life, as the ability to make good decisions. Can you imagine how much more rewarding your life and your business would be if every decision you made were the best it could be? Decision Quality empowers you to make the best possible choice and get more of what you truly want from every decision.

Dr. Carl Spetzler is a leader in the field of decision science and has worked with organizations across industries to improve their decision-making capabilities. He and his co-authors, all experienced consultants and educators in this field, show you how to frame a problem or opportunity, create a set of attractive alternatives, identify relevant uncertain information, clarify the values that are important in the decision, apply tools of analysis, and develop buy-in among stakeholders. Their straightforward approach is elegantly simple, yet practical and powerful. It can be applied to all types of decisions.

Our business and our personal lives are marked by a stream of decisions. Some are small. Some are large. Some are life-altering or strategic. How well we make those decisions truly matters. This book gives you a framework and thinking tools that will help you to improve the odds of getting more of what you value from every choice. You will learn:

• The six requirements for decision quality, and how to apply them
• The difference between a good decision and a good outcome
• Why a decision can only be as good as the best of the available alternatives
• Methods for making both "significant" and strategic decisions
• The mental traps that undermine decision quality and how to avoid them
• How to deal with uncertainty-a factor in every important choice
• How to judge the quality of a decision at the time you're making it
• How organizations have benefited from building quality into their decisions.
  Many people are satisfied with 'good enough' when making important decisions. This book provides a method that will take you and your co-workers beyond 'good enough' to true Decision Quality.

Zusammenfassung
Add value with every decision using a simple yet powerful framework Few things are as valuable in business, and in life, as the ability to make good decisions.

Inhalt

Acknowledgments xiii

Preface xv

Part I The Decision Quality Framework 1

1 The Power of Decisions 3

Decision Quality: A Framework for Better Decisions 4

Decision Skills Can Be Learned 5

Decisions versus Outcomes 6

Key Points to Remember 8

Endnotes 9

2 The Requirements for Decision Quality 11

The Appropriate Frame 13

Creative Alternatives 13

Relevant and Reliable Information 14

Clear Values and Tradeoffs 15

Sound Reasoning 16

Commitment to Action 16

Judging the Quality of a Decision 17

Key Points to Remember 19

Endnotes 19

3 Getting to Decision Quality 21

Declaring the Need for a Decision 21

Setting the Decision Agenda 23

Understanding the Destination of Decision Quality 23

Avoiding Decision Traps and Biases 24

Designing the Decision Process through Diagnosis 25

Tailoring to Fit the Decision 30

Key Points to Remember 32

Endnotes 33

Part II The Six Requirements for DQ 35

4 The Appropriate Frame 37

A Friday Afternoon Dilemma 37

The Key Components of a Frame 39

Framing the Friday Afternoon Dilemma 41

An Extended Example: The House Decision 42

Developing an Appropriate Frame 43

The Decision Hierarchy: A Tool for Framing 44

Things That Can Go Wrong 46

Judging the Quality of a Decision Frame 47

Key Points to R…