Klappentext

You may be in a panic over some tough business problems. Perhaps your business is expanding rapidly and it feels like the 'wheels are about to fall off' if you don't get better control. Maybe you have seen KPIs used in other organisations and have a hunch that they could help you achieve your business goals. Trouble is, you don't have any time. Getting Started with KPIs can help you quickly find and deploy the right KPIs to achieve your goals. Written by Bernie Smith, KPI specialist and overloaded small business owner, this book will help you quickly select a handful of powerful measures that apply to your business. The step-by-step approach helps you sharpen your objectives, select the right KPIs, build a simple Excel dashboard then apply those insights to grow your business. Every one of the 400+ included KPIs is defined using plain language and covers business benefits, case-study examples and practical tips. Make use of the exclusive bonus download page to access your free toolkit including pre-built Excel reporting dashboards, printable workbook and spreadsheet toolkit. Bernie Smith, founder of Made to Measure KPIs and author of 'Getting Started with KPIs', has spent ten years working with companies like HSBC, Airbus, UBS and Credit Suisse developing bullet-proof tools for choosing the right KPIs and knowing which ones to forget. Bernie has tuned this approach for smaller businesses bringing you the ground-breaking ROKS Express(TM) approach.