A guide to human body language explains how to decipher nonverbal communication, how to read other people's thoughts and emotions through their gestures, and how to insure that one's own gestures are sending the right message.

quot;When Allan and Barbara Pease write, I read. And underline. And learn. And laugh. And steal. The Definitive Book of Body Language is a marvel of a book!"—Tom Peters, author of In Search of Excellence and Re-Imagine!

Autorentext

Allan Pease has written eleven other bestselling books on the subject of human communication and body language, including, with Barbara Pease, Why Men Don't Listen and Women Can't Read Maps and Why Men Don't Have a Clue and Women Always Need New Shoes. Barbara Pease is CEO of Pease Training International and the author of the international bestseller Memory Language. She divides her time between England and Australia, trying to find her way home from the airport.

Klappentext

Available for the first time in the United States, this international bestseller reveals the secrets of nonverbal communication to give readers confidence and control in any face-to-face encounter--from making a great first impression and acing a job interview to finding the right partner.

Leseprobe
*Chapter One

Understanding the Basics

• Everyone knows someone who can walk into a room full of people and within minutes give an accurate description about the relationships between those people and what they are feeling. The ability to read a person´s attitudes and thoughts by their behavior was the original communication system used by humans before spoken language evolved.

  Before radio was invented, most communication was done in writing through books, letters, and newspapers, which meant that ugly politicians and poor speakers such as Abraham Lincoln could be successful if they persisted long enough and wrote good print copy. The radio era gave openings to people who had a good command of the spoken word, like Winston Churchill, who spoke wonderfully but may have struggled to achieve as much in today´s more visual era.

  Today´s politicians understand that politics is about image and appearance, and most high-profile politicians now have personal body-language consultants to help them come across as being sincere, caring, and honest, especially when they´re not.

  It seems almost incredible that, over the thousands of years of our evolution, body language has been actively studied on any scale only since the 1960´s and that most of the public has become aware of its existence only since our book Body Language was published in 1978. Yet most people believe that speech is still our main form of communication. Speech has been part of our communication repertoire only in recent times in evolutionary terms, and is mainly used to convey facts and data. Speech probably first developed between two million and five hundred thousand years ago, during which time our brain tripled its size. Before then, body language and sounds made in the throat were the main forms of conveying emotions and feelings, and that is still the case today. But because we focus on the words people speak, most of us are largely uninformed about body language, let alone its importance in our lives.

  Our spoken language, however, recognizes how important body language is to our communication. Here are just a few of the phrases we use:

  Get it off your chest. Keep a stiff upper lip.
  Stay at arm´s length. Keep your chin up.
  Shoulder a burden. Face up to it.
  Put your best foot forward. Kiss my butt.
  
  Some of these phrases are hard to swallow, but you´ve got to give us a big hand because there are some real eye-openers here. As a rule of thumb, we can keep them coming hand over fist until you either buckle at the knees or turn your back on the whole idea. Hopefully, you´ll be sufficiently touched by these phrases to lean toward the concept.

  In the Beginning . . .

  Silent-movie actors like Charlie Chaplin were the pioneers of body-language skills, as this was the only means of communication available on the screen. Each actor´s skill was classed as good or bad by the extent to which he could use gestures and body signals to communicate to the audience. When talking films became popular and less emphasis was placed on the nonverbal aspects of acting, many silent-movie actors faded into obscurity and only those with good verbal and nonverbal skills survived.

  As far as the academic study of body language goes, perhaps the most influential pre-twentieth-century work was Charles Darwin´s The Expression of the Emotions in Man and Animals, published in 1872, but this work tended to be read mainly by academics. However, it spawned the modern studies of facial expressions and body language, and many of Darwin´s ideas and observations have since been validated by researchers around the world. Since that time, researchers have noted and recorded almost a million nonverbal cues and signals. Albert Mehrabian, a pioneer researcher of body language in the 1950´s, found that the total impact of a message is about 7 percent verbal (words only) and 38 percent vocal (including tone of voice, inflection, and other sounds) and 55 percent nonverbal.

  It´s how you looked when you said
  it, not what you actually said.
  
  Anthropologist Ray Birdwhistell pioneered the original study of nonverbal communication–what he called "kinesics." Birdwhistell made some similar estimates of the amount of nonverbal communication that takes place between humans. He estimated that the average person actually speaks words for a total of about ten or eleven minutes a day and that the average sentence takes only about 2.5 seconds. Birdwhistell also estimated we can make and recognize around 250,000 facial expressions.

  Like Mehrabian, he found that the verbal component of a face-to-face conversation is less than 35 percent and that over 65 percent of communication is done nonverbally. Our analysis of thousands of recorded sales interviews and negotiations during the 1970´s and 1980´s showed that, in business encounters, body language accounts for between 60 and 80 percent of the impact made around a negotiating table and that people form 60 to 80 percent of their initial opinion about a new person in less than four minutes. Studies also show that when negotiating over the telephone, the person with the stronger argument usually wins, but this is not so true when negotiating face-to-face, because overall we make our final decisions more on what we see than what we hear.

  Why It´s Not What You Say
  
  Despite what it may be politically correct to believe, when we meet people for the first time we quickly make judgments about their friendliness, dominance, and potential as a sexual partner–and their eyes are not the first place we look.

  Most researchers now agree that words are used primarily for conveying information, while body language is used for negotiating interpersonal attitudes and, in some cases, is used as a substitute for verbal messages. For example, a woman can give a man a "look to kill" and will convey a very clear message to him without opening her mouth.

  Regardless of culture, words and movements occur together with such predictability that Birdwhistell was the first to claim that a well-trained person should be able to tell what movement a person is making by listening to their voice. Birdwhistell even learned how to tell what language a person was speaking, simply by watching their gestures.

  Many people find difficulty in accepting that humans are still biologically animals. We are a species of primate–Homo sapiens–a hairless ape that has learned to walk on two limbs and has a clever, advanced brain. But like any other species, we are still dominated by biological rules that con…