Shows you how to use analytics to make data-based decisions, grow social channels, and effectively compete
Teaches you what data is, where it is found, how it is aggregated, and how it produces value and insights
Helps you navigate the sometimes confusing social media market to find what services truly have value

Autorentext

April Ursula Fox comes from a background in business, general and social media marketing, data analytics, and educational psychology, delivering analytics solutions and specialized training to global organizations and marketing agencies around the world. With names such as Autocad, Oracle, Samsung, Peugeot & Citroen, Danone, Nestle, Ogilvy, Leo Burnett, Havas, among many others, April has expanded the understanding of data gathering and analysis with significant impact to the workflow and performance of data-infused teams. Today, April is moving further into the educational aspect of her work, dedicated to studies in educational psychology and all of the components that affect human learning and growth. Within this new focus, April understands that despite our incredible technological evolution, there is still a key human component that will ultimately make or break the performance of an individual or a team. Such interest moves April into the pursuit of the understanding of the intersectionality of the components of the human condition, or how all aspects of our lives will affect us within different contexts of performance. These studies will likely inform our future technological developments, and the way we learn and become experts in using technology to enhance our living experience.

Inhalt

Part I: Data.- Chapter 1: Social Media Data.- Chapter 2: From Data to Insights.- Chapter 3: Luis Madureira.- Part II: Defining Analytics in Social Media and Types of Analytics Tools.- Chapter 4: Analytics in Social Media.- Chapter 5: Dedicated vs. Hybrid Tools.- Chapter 6: Alexander and Frederik Peiniger.- Part III: Differences of Social Media Networks.- Chapter 7: Social Network Landscape.- Chapter 8: Tam Su.- Part IV: The Analytics Process.- Chapter 9: The Analytics Process.- Chapter 10: Armando Terribili.- Part V: Metrics, Dashboards, and Reports.- Chapter 11: Metrics.- Chapter 12: Dashboards.- Chapter 13: Reports.- Chapter 14: Milan Veverka.- Part VI: Strategy and Tactics.- Chapter 15: Strategy.- Chapter 16: Tactics.- Chapter 17: Michael Wu.- Part VII: The Future.- Chapter 18: Prescriptive Analytics.- Chapter 19: The Future of Social Media Analytics.

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