Customer-Driven Supply Chains

This book reviews the concept of lean thinking and its relationship to other key initiatives associated with supply chain management. Coverage reviews the theory and principles behind lean supply chains and details other related concepts, including mass customization, agility, information sharing and the bullwhip effect. The book introduces a methodology used to measure the performance of supply chains; this methodology comprises the tools of decision timeline, data-flow diagramming, supply chain value stream mapping and a performance measurement scorecard. Detailed industrial case studies based on the authors' experience illustrate the principles behind lean supply chains. In addition, a series of diagrams help illustrate critical concepts and supply chain architectures. Readers will gain a clear picture of the competitive implications of lean supply chains.

First book to integrate the topics of lean manufacturing and supply chains Detailed industrial case studies based on the authors' experience illustrate the principles behind lean supply chains Book has been structured to meet the needs of modern postgraduate courses in supply chain and operations management

Autorentext
Dr. Andrew C. Lyons has been a Lecturer in Operations Management at the University of Liverpool Management School since 2002. He gained his Ph.D. in Manufacturing Management in 1996 from the University of Liverpool. Dr. Lyon's research interests include: operations strategy, supply chain design and performance measurement, supply chain information structures, mass customisation and build-to-order strategies. He is a member of the Institute of Operations Management (MIOM) and an associate member of the Institution of Electrical Engineers Manufacturing Division (AMIEE). Dr. Adrian E. Coronado Mondragón is a Research Associate with the Future Supply Innovations Research Team (FUSION) e-business team at the University of Liverpool Management School. He gained his Ph.D. in 2002 from Brunel University and his MSc. in Engineering Project Management Manufacturing in 1996 from the University of Birmingham. His current research has focused on testing an operational approach for the measurement of end-to-end supply chain performance and on investigating if automotive supply chain performance can be improved by supplying demand data to upstream players in the chain. His research agenda for the next few years involves studying innovative supply chain business models designed to facilitate the implementation of build-to-order initiatives.

Inhalt
The Development of Supply Chain Strategy.- Defining the Customer-Driven Supply Chain.- Glass Pipelines: The Role of ICT in Supporting Customer-Driven Supply Chains.- Mass Customisation: A Strategy for Customer-Centric Enterprises.- Network Collaboration: Vertical and Horizontal Partnerships.- Modelling and Simulating Supply Chains.- Supply Chain Performance Measurement.- Trends & Developments in Supply Chain Management.