TRACK 1: Innovative Applications in the Public Sector The integration of multimedia based applications and the information superhighway fundamentally concerns the creation of a communication technology to support the ac tivities of people. Communication is a profoundly social activity involving interactions among groups or individuals, common standards of exchange, and national infrastruc tures to support telecommunications activities. The contributions of the invited speakers and others in this track begin to explore the social dimension of communication within the context of integrated, information systems for the public sector. Interactions among businesses and households are described by Ralf Strauss through the development within a real community of a "wired city" with information and electronic services provided by the latest telecommunications technologies. A more specific type of interaction between teacher and student forms the basis of education. John Tiffin demonstrates how virtual classrooms can be used to augment the educational process. Carl Loeffler presents yet another perspective on interaction through the integration of A-life and agent technologies to investigate the dynamics of complex behaviors within networked simulation environments. Common standards for communication in the form of electronic documents or CSCW (Computer Supported Cooperative Work), according to Roland Traunmiiller, provide en abling technologies for a paradigm shift in the management of organizations. As pointed out by William Olle, the impact of standardization work on the future of information technology depends critically upon the interoperability of software systems.

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1 Wired cities opportunities for small and medium sized cities on the information highway.- 2 New public management and enabling technologies.- 3 An electronic voting scheme.- 4 Key issues in digital library interoperability.- 5 The virtual class.- 6 Artificial life of agents.- 7 Computer aided treatment of diabetes.- 8 Diagnosis over the Net the Mshare project.- 9 Technology for the disabled and why it matters to you.- 10 Innovative enterprise information systems: an imperative for public sector organisations of the 90s.- 11 IS outsourcing by public sector organisations.- 12 Impact of standardization work on the future of information technology.- 13 AccessNova: broadband networks and multimedia services experiments in Chile.- 14 Global business on the superhighway: implications for the office of the future.- 15 Towards an intelligent software maintenance network.- 16 Intellectual property protection for IT developments the debate continues.- 17 A multimedia database system VHM and its application.- 18 Large scale multi-user virtual worlds.- 19 The structured development method SENN for feedforward neural networks and the application to the multimedia patient record in the Bavarian Health Net.- 20 An intelligent model for road traffic management in the motorway network around Barcelona.- 21 Support services for business networking.- 22 A personal financial planning system for everyday use?.- 23 Tool support of orderly transition from informal to formal descriptions in requirements engineering.- 24 A new type of fourth generation language for multimedia databases: Kasuga Script.- 25 Computer-aided formal specification for concurrent engineering platforms.- 26 Prerequisites, effects and opportunities of Internet-distributed software development.- 27 EDI inAustralian international trade and transport.- 28 A long term initiative in the development of IT tools for decision support.- 29 Keynote paper: Trends of flat displays in the multimedia age.- 30 Design technologies for embedded multimedia systems.- 31 Virtual prototyping based development and marketing of future consumer electronics products.- 32 Supporting organizational learning with CSCW-applications the information trader concept.- 33 Improving cooperative behaviour in a multi-agent system.- 34 User services in BPAFrame, a framework for workflow-management-systems.- 35 Vislink: breaking the communication bottlenecks.- 36 An environment to support the evaluation of the business value of information systems.- 37 An application framework to support information sharing in collaborative work.- 38 Collaborative intelligent decision systems.- 39 PMES: privilege management and enforcement system for secure distributed resource sharing.- 40 Genetic neuro-fuzzy architectures for advanced intelligent systems.- 41 Toward a multi-sensor neural net approach to automatic text classification.- 42 Coordination support for CSCW-systems in concurrent engineering environments.- 43 A proposal for reliable information multicast environment: its implementation and evaluation.- 44 CIN: an intelligent information management toolkit.- 45 PCS: a CASE tool for distributed group software development.- 46 The IS-function: the most intelligent IT-tool.- 47 Cooperative design on the Internet.- 48 Understanding and guiding requirements engineering processes.- 49 Object-oriented specification of coordinated collaboration.- 50 A plan of regional tourist information system.- 51 Two frameworks for task analysis: an application to the use of intelligent systems in the development of informationsystems.- 52 Integrating diverse information resources: capturing meaning in a sea of data.- 53 An intelligent agent for supporting user navigation in a hyperspace.- 54 DDS: the data delivery service.- 55 Hybrid interpretation of induction results.- 56 EnCal: an automated forward deduction system for general-purpose entailment calculus.- 57 A new copyright protection scheme using the multiple RSA cryptosystems in personal cards for network shopping.- 58 Practical issues of dynamic bit allocation in multimedia source compression.- 59 Motion vector prediction in interactive 3D rendered video stream.- 60 Automation in knowledge engineering via inductive learning.- 61 Building computer tools for negotiation the Family_Negotiator Project.- 62 A model of co-ordination support for unanticipated situations.- Index of contributors.- Keyword index.