Successful and experienced IT solutions providers talk about their actual practical experiences in IT risk management. Tony Moynihan has asked successful IS/IT project managers to compare and contrast their recent projects in terms of the various important and different factors they had to deal with in each project. The issues and concerns explored in the text include: how to handle unrealistic client expectations; deciding on the 'ownership' of a project; and setting targets that work in practice! The result is a very well-written, interesting book, which will be enormously helpful to any professional who needs to cope with the many and varied problems which can be encountered in IS/IT risk management.

Inhalt

Introduction WHAT MAKES DIFFERENT PROJECTS DIFFERENT? How project managers construe projects A closer look at their constructs YOU WANT TO KNOW WHAT I'D DO ABOUT IT? Method Alan Andre Anne Bob Canice Colin Gerry Mervyn Michael B Michael C Mike A Owen Padraig Patrick Paul Philip Susan A Susan B Tommy Tony DISTILLING-OUT THE THEORIES-OF-ACTION Method Some strategies, 'recipes', call these what you will... 'SO, IT WORKS IN PRACTICE...BUT WILL IT WORK IN THEORY?' Through the looking-glasses of trust, agency, change, capability, action, rationality and control Through the looking-glass of 'requirements-uncertainty' Conclusion Appendix 1: Numbers of constructs under each theme by manager Appendix 2: The five hypothetical project profiles Appendix 3: The 'strategies'/'recipes'