This book focusses on real-world practitioner's guidance in crisis management of digital product development. This includes monitoring, predicting, preventing and agile responding to critical situations by systematically applying resilient patterns and practices. This book introduces a thoroughly integrated toolbox of patterns and practices for sustainable crisis management, each individual component of which was carefully selected from digital production and several adjacent domains. The key aspects of this framework include information management, lifecycle optimization, and agile development, to name a few. This pattern-and-practice collection helps the stakeholders in recognizing and detecting the key business, technology and human related triggers that likely result in an IT production crisis and thus critically affect the organization digitalization and sustainability.

Autorentext

Prof. Dr. Sergey V. Zykov holds a Ph.D. (2000) and Dr. Habil. (2017) in Computer Science. He has a 25-year experience in IT, including Vice-CIO of the ITERA International Oil and Gas Group. He also has 25-year experience in teaching computer science and software engineering and holds instructor certificates from Carnegie Mellon University and London School of Economics. Currently, he is Full Professor at the HSE University, National Nuclear Research University MEPhI, Russian Technical University MIREA, and Innopolis University (Russia). He served as Visiting Researcher at the Carnegie Mellon University (USA), and the First Moscow State Medical University (Russia). He authored over 200 papers and over 20 books, including 7 monographs by Springer, a few of which present the emerging discipline of IT Crisisology.