This pioneering book develops definitions and concepts related to Quality of Experience in the context of multimedia- and telecommunications-related applications, systems and services, and applies these to various fields of communication and media technologies. The editors bring together numerous key-protagonists of the new discipline "Quality of Experience" and combine the state-of-the-art knowledge in one single volume.

Inhalt
Concepts: Motivation and Introduction.- Quality and Quality of Experience.- Quality of Experience vs. User Experience.- Cognitive Processes in Quality of Experience.- Factors influencing Quality of Experience.- Features of Quality of Experience.- Temporal Development of Quality of Experience.- Quality of Service vs. Quality of Experience.- Business Perspective on Quality of Experience.- Applications and Methods.- Speech Communication.- Synthetic Speech Output.- Audio-visual Communication.- Audio Transmission.- 3D Audio Presentation.- Video Steaming.- 3D Video Presentation.- Mobile Video Streaming.- Web Browsing.- Mobile Interaction.- Services including Sensory Effects.- Gaming.- Multimedia Learning.- QoE-based Network and Application Management.