Computational Methods to Examine Team Communication

The primary focus of this book is an examination of longitudinal team communication and its impact on team performance. This theoretically-grounded, holistic examination of team communication includes cross-condition comparisons of team (i.e., distributed/in person, unrestricted/time pressured, two performance episodes) and employs multiple quantitative methodological approaches to examine the phenomena of interest.

This book simultaneously provides practical content for researchers and practitioners in the social sciences and humanities. Included are step-by-step instructions for the methodologies employed, and distillations of findings via Managerial Minutes that highlight best practices and/or examples to help enhance team communication in practice.

Autorentext
Sara McComb is a Professor at Purdue University with a joint appointment in Nursing and Industrial Engineering. She has over 20 years experience studying team communication and cognition; has garnered over $2.7M in external funding from agencies including the National Science Foundation and Office of Naval Research; and published in top journals including the Journal of Applied Psychology, Human Factors and the Journal of Advanced Nursing. Her research focuses on understanding how communication and cognition impact team processes and performance. Deanna M. Kennedy is an Associate Professor at the University of Washington Bothell in the School of Business. Her research addresses the application of project management through the study of team interactions and showcases a variety of methodological approaches in the team researcher toolkit. Her work has been funded by the Army Research Office and NASA and published in such journals as Journal of Applied Psychology, European Journal of Operational Research*, and ***Decision Sciences.

Inhalt

Outline

1. Team Communication in Theory and Practice

1.1. Why is this book important? 1.1.1. Motivation (teams are increasingly used in organizations, communication is the mode via which work is accomplished)

1.1.2. Longitudinal and Dynamic Team Research 1.1.3. Team Communication Research

1.1.4. Gap in the literature (granular view over time)

1.2. What are the theoretical underpinnings of this book?

1.2.1. Marks et al Team Phases

1.2.2. Bartunek & Woodman - Organization Change Framework

1.2.3. Integration of Marks et al and Bartunek & Woodman

1.3. What is the focus of this book 1.3.1. In Person versus Networked (Shannon & Weaver channels)

1.3.2. Baseline (i.e., no restrictions/requirements) versus Time Pressure 1.4. What is included in this book?

1.4.1. Chapter Previews

1.4.2. Managerial Minutes

1.4.3. Methodological Appendices

1.5. So, why should you read this book? 1.5.1. Researchers

1.5.1.1. Enhance the longitudinal and dynamic literatures 1.5.1.2. Tutorials stepping through the methodological approaches

1.5.2. Practitioners 1.5.2.1. Managerial minutes offering concrete suggestions for managing team communication under varying working conditions

2. The Study 2.1. The Sample

2.2. The Study Design

2.2.1. Task Description and Procedures - experiment documents in Appendix A

2.2.2. Performance Episodes

2.2.3. Communication Media 2.2.4. Time Availability

2.3. The Data

2.3.1. Performance Measures

2.3.2. Communication Strings

2.3.2.1. Coding Framework 2.3.2.2. Coding Process

2.3.2.3. Data Operationalizations 3. Pacing and Timing

3.1. Introduce Pacing and Timing of Team Communication

3.2. RQ: Do teams communicate differently across quartiles in the four study conditions (pacing)? Does a right time exist for discussing topics (timing)?

3.3. Data Specification aggregated topic communication by quartiles x team performance x conditions

3.4. Methodological Approach

3.4.1. Network pictographs 3.4.2. Why is it appropriate? How has it been used in previous team and/or behavioral resear...