This edited volume presents case studies of the transformation of China's public services over the past decade in China. As the country has experienced fundamental changes in its demographic, economic, social and environmental structures, demands on public services have been increasing tremendously, and have become unprecedentedly diverse. In response, innovations to provide new services, expand service recipients, adopt new technologies, engage partners, and streamline service processes have been employed widely in China to increase service efficiency, enhance quality, enlarge coverage, and improve citizen satisfaction. This book examines prominent cases of public service innovations in China, disclosing their causes, patterns, diffusion, and effects. These cases provide interesting evidence about the nature and effectiveness of public service innovations in China while highlighting to what extent these innovations can be explained by accepted theories and whether new theory buildingis needed. This book will be of value to academics and policymakers seeking to understand the evolving Chinese political system.

Autorentext

Yijia Jing is a professor in Public Administration of Fudan University, editor-in-chief of Fudan Public Administration Review, associate editor of Public Administration Review, co-editor of International Public Management Journal and a vice president of International Research Society for Public Management.

Stephen P. Osborne holds the Chair of International Public Management in the University of Edinburgh Business School. He is the founder and current editor of the journal Public Management Review and the founder and immediate Past-President of the International Research Society for Public Management.

Inhalt

1. China's Local Government Innovations in Inter-local Collaboration.- 2. Network Structure, Resource Availability, and Innovation: A Study of the Adoption of Innovation in Elderly Services in Shanghai.- 3. Providing Rural Public Services Through Land Commodification: Policy Innovations and Rural-urban Integration in Chengdu.- 4. Equalization of Public Services and Good Governance of Society: Revelation from Household Registration Reform in Zhongshan City.- 5. The Role of NGOs in Greening Consumer Electronics Supply Chains in China: the Case of Heavy Metal Pollution.- 6. The Smart City Plan 2011-2013 in Shanghai.- 7. Entrepreneurial Leadership and Organizational Innovation: Improving Attitudes and Behaviors of Chinese Public Employees.- 8. An Investigation of Creative Climate of University R&D Centers and Policy Implications for Innovation in China.