Modern business relies heavily on information technology. This book presents a new "always-on" business model for the digital age, one based on three interrelated components: a business model, an IT capability model, and an always-on information system model. In addition, it develops an implementation framework for the new model by identifying business-critical continuous computing information technologies as implementation drivers.The model proposed in this book reveals the critical role of business continuity management in ensuring business continuity even when operations are unaffected by any disasters. Using empirical survey data, PLS-SEM (Partial Least Squares - Structural Equation Modeling) combined with mediation analysis are used to test the model and hypotheses.

The book is chiefly intended for students in Business Administration/Management degree programs and business leaders whose work involves addressing issues such as organizational performance, ITcapability, enterprise information systems, IT management, business continuity management, disaster recovery management, risk management, IT auditing, and compliance.

Autorentext

Nijaz Bajgoric is a Professor of Business Computing and Information Technology Management at the School of Economics and Business, University of Sarajevo (Bosnia and Herzegovina)

Lejla Turulja is an Associate Professor of Business Computing, Management Information Systems, and Information Technology Management at the School of Economics and Business at the University of Sarajevo (Bosnia and Herzegovina). She is the Program Director of the Financial and Marketing Management program at the University.

Amra Alagi is a PhD student at the School of Economics and Business, University of Sarajevo (Bosnia and Herzegovina). She works at the Federal Banking Agency in Sarajevo (Bosnia and Herzegovina) as an Information System Auditor and has more than 15 years professional experience in IT supervision and audit. She is a PhD candidate at the University of Sarajevo.

Inhalt
Chapter 1. Introduction.- Chapter 2. Digital Age, Business Strategy, and Firm's Performance.- Chapter 3. Downtime and Business Continuity.- Chapter 4. BCM, DRP - Compliance in Practice.- Chapter 5. Master Contingency Plans and IT Auditing.- Chapter 6. Business Models and The Concept of Always-On Business.- Chapter 7. BCM, BCP, IT Capability: A Framework for Always-On Business.- Chapter 8. Empirical Research.