The book provides its readers with an overview of the technology and its potential and helps them to place RPA in the context of process management. The readers receive concrete instructions for the implementation of an RPA with all necessary steps, such as adequate process selection, process preparation and many more. Application examples - many of them from the banking industry, but easily transferable to other industries - provide readers with valuable experience and offer support in the successful introduction and application of the technology. This book is a translation of the original German 1st edition Robotic Process Automation (RPA) in der Finanzwirtschaft by Mario Smeets, published by Springer Fachmedien Wiesbaden GmbH, part of Springer Nature in 2019. The translation was done with the help of artificial intelligence (machine translation by the service DeepL.com). A subsequent human revision was done primarily in terms of content, sothat the book will read stylistically differently from a conventional translation. Springer Nature works continuously to further the development of tools for the production of books and on the related technologies to support the authors.

The book is intended for future or already experienced users of RPA and for anyone interested in the technology. Process or technology managers at all hierarchical levels of IT and organizational areas, as well as users and managers in the business departments - across all industries.

The Content

• Application areas and examples of RPA in the financial industry
• Technological Background
• RPA market overview and software solutions
• Execution of RPA implementations
• Setting up and introducing RPA governance
• RPA success factors

• Special cases and further developments of the RPA technology

  The authors

  Mario Smeets is a management consultant for banks, insurance companies and financial service providers. One of his consulting focuses lies in the area of process management and automation.

  Ralph Erhard is founder of DCP Deutsche Consulting Partner. His consulting focuses include strategic and organizational issues for banks, insurance companies and service providers.

  Thomas Kaußler is founder of DCP Deutsche Consulting Partner. His consulting focuses include implementation and migration projects for banks, insurance companies, service providers and system providers in the capital market business.

  Autorentext
  Mario Smeets is a management consultant for banks, insurance companies and financial service providers. One of his consulting focuses lies in the area of process management and automation.Ralph Erhard is founder of DCP Deutsche Consulting Partner. His consulting focuses include strategic and organizational issues for banks, insurance companies and service providers.Thomas Kaußler is founder of DCP Deutsche Consulting Partner. His consulting focuses include implementation and migration projects for banks, insurance companies, service providers and system providers in the capital market business.

  Zusammenfassung
  Dieses Buch bringt Ihnen die Robotic Process Automation in der Finanzwirtschaft näherIn der Finanzbranche ist das Thema Prozessautomatisierung seit Jahren nicht mehr wegzudenken. Doch wie setzt man solche Veränderungen im Rahmen des Changemanagements erfolgreich und effizient um? Das Buch Robotic Process Automation in der Finanzwirtschaft zeigt es Ihnen. Im Fokus steht der recht junge RPA-Ansatz aus der Intelligent Automation. Dabei imitieren Roboter das menschliche Handeln. Die Eingabe von Befehlen erfolgt direkt über die Oberfläche. So gehören tiefgreifende Softwareveränderungen der Vergangenheit an. Im Zuge dessen klärt dieses Buch u. a. folgende Fragen bezüglich der Robotic Process Automation in der Finanzwirtschaft:• Was ist RPA überhaupt?• Welche Vorteile bringt diese Technologie mit sich?• Welche Erfolgsfaktoren tragen zu einer optimalen RPA-Implementierung bei?• Wie sieht ein mögliches RPA-Kompetenzcenter aus?• Welche Anwendungsbereiche für RPA gibt es?Eine Leseempfehlung für ein breites ZielpublikumDaneben beschäftigen sich die Autoren nicht nur mit dem Ist-Zustand der Robotic Process Automation. Zudem erhalten Sie einen Ausblick auf die zukünftige Entwicklung dieser Software-Lösung. Durch den hohen Praxisbezug ist das Buch speziell für folgende Zielgruppen eine lesenswerte Empfehlung:• Verantwortliche für die Implementierung von Prozessen oder Technologien im IT-Bereich• RPA-Anwender und Personen, die sich dafür interessieren• Erfahrene Experten und Praktiker, die branchenübergreifend mit RPA vertraut sind

  Inhalt
  Areas of application and examples of TSPs in the financial industry - Technological background - TSP market overview and software solutions - Execution of TSP implementations - Setting up and introducing TSP governance - TSP success factors - Special cases and further developments of TSP technology.