This book provides a sound understanding of stress from organizational, managerial and individual perspectives. It is an ideal guide for managers, HR and OH professionals with responsibility for stress management. In order to remain competitive, avoid risk, and be employers of choice, organisations must discover the causes of stress and mitigate them, formulate robust policies and procedures, create an appropriate culture and climate, and support stressed individuals. This book acts as a handbook for all aspects of managing stress. It includes latest cutting-edge thinking developed at Henley Management College and up to date examples and case studies.

Autorentext

JANE CRANWELL-WARD is a member of the Associate Faculty and a Programme Director of Open Executive Programmes at Henley Management College, UK. She has studied stress for over twenty years, runs workshops for managing stress and has been a regular conference speaker. She has also conducted a major stress audit for a local authority and is the author of a number of books on stress. She runs her own consultancy specializing in stress management, leadership, team building, managing change and interpersonal skills.

ALYSSA ABBEY is a physiologist who has specialised in maximising performance in the work environment. After post-graduate work and early career in corporate health screening, she studied stress management and began organisational consultancy and workshop facilitation. As BUPA's manager of corporate wellbeing, she was widely quoted in the media and a regular conference speaker. Since September 2003, she has run her own consultancy practice and has been at the forefront of unravelling HSE guidance and occupational health best practice for organisations to find workable solutions to stress issues.

Inhalt
Introduction What is Stress? Background and Importance Stress an Organizational Perspective Managing Stress of Others Understanding and Dealing with Stress - an Individual Perspective Conclusions