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Inhalt

Introduction. Experimentation with Organisation Analyser, a tool for the study of decision making networks in organisations. A software process for management software systems. A management decision support system for allocating housing loans. Misues and nonuse of knowledge-based-systems: the past experiences revisited. The effective use of a decision support tool in the area of strategim marketing management. Information technology in hypointegrated organizations: communication support versus decision support. Individual and organizational effectiveness: perspectives on the impact of ESS in multinational organizations. User-centered DSS design and implementation. Co-decision within cooperative processes: analysis, design and implementation. Using the Internet to implement support for distributed decision. A DSS design method based on organisational change. Change process implementation: a collective analysis and management procedure. Are your business and your IT strategy in phase? Executive information systems development in. Business patterns: reusable abstract constructs for business specification. System for preparing management decisions: a gas pipeline siting case study. Design and testing of a DSS to help reduce bias in judgemental forecasting. Designing and implementing DSS with system dynamics: lessons learned from modeling a global system of mobile communication (GSM) market. Ethical imperatives in decision support systems design. Towards active management information. A case study of EIS development by an experienced EIS developer. Decision support in marketing. Process for managing project uncertainty with contingency planning. Implementation of information technology: issues connected with revision of business processes in transition.