Technology, people, e-workplaces: these are the elements that fast moving organizations use to meet changing business requirements by using technology to invent new business processes, to re-align organizational structures, and to implement new management practices. Moreover, it has become apparent in today's global information economy, the most critical-indeed the primary-resource that distinguishes market leaders from everyone else is human talent! Countries, communities, and organizations are suddenly very interested in developing the human capacities that will allow them to compete in a networked world. Successful growing organizations have placed the combined development of information technology and human resources as their top priority. With the help of human resource professionals, organizations must grasp the pertinent aspects of both people and technology issues to create an effective e-workplace. These issues occur at the intersection of the disciplines of computer science, operation research, and human resource development. Because these issues are complex, they can best be understood through cross-disciplinary collaboration among experts who approach them from a range of perspectives. Human Resource Development and Information Technology: Making Global Connections presents just such a collaborative effort from leaders in the field. This book describes the changes that are occurring as technology plays a more central role in human resource development. It compares methods and tools that organizations can use to create their own practices for developing their most critical resource-people! In addition, the authors pose a set of interesting research questions that will help us further explore how countries, local communities, and organizations build dynamic systems for developing a sustained competitive advantage with human talent.

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Preface. Part I: Opportunities. 1. The Foundation of HRD in a Networked World; T.L. Wentling, et al. 2. Building a Competitive Workforce for the New Economy; H. Meeder, R.L. Cude. 3. HR to the Power of e Internet-Powered Transformation of Human Resources; M. Christie. 4. Managing Information Technology Change in the Workplace; A Systems Perspective; L.K. Lawson, C.M. Sleezer. Part II: Knowledge Management. 5. The Role of Human Resource Development in Transitioning from Technology-Focused to People-Centered Knowledge Management; A. Ardichvili. 6. Making Knowledge Count; Knowledge Management and the Human Element; M.E. Van Buren. Part III: Learning and collaboration. 7. Web-Based Leadership Training; Determining Success Factors and Effectiveness; D. Russ-Eft, et al. 8. An Exploration of Engagement and Mentoring in On-Line Problem Solving; M. Wang, et al. 9. A Conceptual Framework for Computer Supported Collaborative Learning Requiring Immediate Presence (SCCLIP); R. Sharda, et al. 10. Implementing a Remote and Collaborative `Hands-On' Learning Environment; G. Scheets, M. Weiser. Part IV: Societal Effects. 11. Using Adult Learning in HRD Programs to Bridge the Digital Divide; A.A. Ghost Bear, G.J. Conti. 12. Touch & Technology; The Look of Sensory Contact in the New Millennium; C.L. Taulbert. Part V: A Final Look. 13. Reflecting on our Journey Through HRD in the E-Workplace; C.M. Sleezer, et al. Author Biographies. Index.