Did you know you can not only own and operate a hospitality property, but have it running so well that even you can take a holiday?

I will walk you through the steps to systematize your hotel, resort, inn, bed and breakfast or vacation rental to operate like a well-oiled machine.

In this book, you will find:

• Where to Start
• What Is The Hospitality Industry?
• What Does Hospitality Mean for Hospitality Property's?
• History of The Hotel Industry - How We Got Here
• Types of Hotels Throughout the World
• Hospitality Property Departments-Definitions
• Setting Up My Organization Structure
• My Management Strategy
• What Should My Operation Manual Include
• How Will I Know My Operations Manual Works?

• What is Outsourcing & How It Can Work For Me With this book, you will have the tools to turn your hospitality property into a business envied by your competitors, respected by your employees, and appreciated by your guests.

This book is for those who want a smooth-running hotel, resort, inn, bed and breakfast or vacation rental.

Autorentext

Gerry MacPherson is a travel authority with decades of hotel, resort, inn and bed & breakfasts visitation experience. He has spent 1000's of nights in properties of all sizes and classes worldwide, conducting countless site inspections for a number of world-class tour and travel companies, as well as received feedback from 100,000's of customers.

This knowledge has given him a unique insight into the wants, needs and requirements of individual and group travellers, as well as management and employees.