This hands-on book will equip your students with the tools needed to be effective communicators in the workplace. It increases students' awareness and understanding of how their brain works and how it interprets information, thereby helping them to process information more effectively and create stronger relationships and networks. Chapters take students through all the core areas of communication, from face-to-face encounters and email to social media and online conferences, and contain top tips and activities throughout.

Practical Business Communication is an essential resource for students of all disciplines looking to boost their communication skills.

Autorentext

Emma Sue Prince works in employability research and training and runs a membership website that supports teachers and trainers with materials and professional development.

Inhalt

Introduction: Rethinking Contemporary Business Communication

1. Your Amazing Brain
2. How to Overcome Distraction
3. Working Smarter
4. Effective Email
5. Face to Face Communication
6. Meetings, Presentations and Networking
7. Getting social media right
8. Using the telephone
   
   9. Online Meetings and Conferences
   10. The power of the pen
   11. Putting it all together.