Inhalt
e-Government: The Challenges Ahead.- e-Democracy.- Electronic Democracy and Power.- Young People and e-Democracy: Creating a Culture of Participation.- The Support for Different Democracy Models by the Use of a Web-Based Discussion Board.- The Framework of e-Democracy Development.- Networked ICT to Foster e-Democracy?.- Interoperability.- Analysis of the Interoperability Frameworks in e-Government Initiatives.- An Overview of DC-Based e-Government Metadata Standards and Initiatives.- Enterprise Architecture for e-Government.- Information Integration or Process Integration? How to Achieve Interoperability in Administration.- Security Requirements Engineering for e-Government Applications: Analysis of Current Frameworks.- Semantic Lexicons for Accessing Legal Information.- Impact of e-Government Interoperability in Local Governments.- Process Management.- e-Government Intermediation.- Comprehensive Process Management in Public Administrations - A Case Study.- Government Support for Energy Saving Projects.- Technical Issues.- Reducing the Integration of Public Administration Databases to Approximate Tree Matching.- Software Acquisition Based on Business Models.- Customer Support for Job Learning on Demand.- e-Voting.- Levels of Difficulty in Introducing e-Voting.- Implementation of Quorum-Based Decisions in an Election Committee.- Services, Processes, General Assistance.- Translating Customer-Focused Strategic Issues into Operational Processes Through CRM - A Public Sector Approach.- Impact Analysis of Two World Custom Organization Technical Instruments - Customs Data Model and Unique Consignment Reference - On Customs Operations and Performance: Survey at 18 Customs Administrations.- Electronic Public Service Delivery: Exploring the Use of Focus Groups for Ex Ante Program Evaluation.- An e-Government Interface for the Director-General - Or: How to Support Decision Makers with an Electronic Chief Secretary?.- Empowering the Regions.- Presentation Strategy of Data Analysis and Knowledge for Web-Based Decision Support in Sustainable Urban Development.- What Have We Learned from the TANGO Arena for Regional Cooperation Around e-Government in Southern Sweden?.- The Diffusion of e-Services in Danish Municipalities.- Economies of Scale in e-Government: Time for Evidence.- Methods and Tools.- State of the Art in e-Gov Research - A Survey.- A Social Shaping Perspective on an e-Governmental System(ic) Failure.- Rules, Norms, and Individual Preferences for Action: An Institutional Framework to Understand the Dynamics of e-Government Evolution.- Reduction of the Administrative Burden: An e-Government Perspective.- G2G Collaboration.- An Unsuccessful G2G Endeavor in Brazil.- An International Trade Negotiation Framework for e-Government.- A Web-Based System for Supporting Structured Collaboration in the Public Sector.- Supporting Inter-administration Cooperation: The EU-PUBLI.com Approach.- Digital Building Permit Application: A Feasibility Study for a Shared Services Solution in the Netherlands.- G2G Collaboration to Support the Deployment of e-Voting in the UK: A Discussion Paper.- How to Modernize the People Registration Process.- Reliable Peer-to-Peer Access for Italian Citizens to Digital Government Services on the Internet.- The Challenge of Inter-administration e-Government.- Applying MDA Concepts in an e-Government Platform.- Change and Risk Management.- e-Governance: Some Performance and Quality Assurance Aspects.- FRAMES Towards Risk Modelling in e-Government Services: A UK Perspective.- Public e-Procurement - Determinants of Attitudes Towards Adoption.- e-Governance.- e-Government as an Enabler of Public Management Reform: The Case of Switzerland.- Digital Divides Revisited: Towards a Model for Analysis.- An Integrated Framework for Analyzing Domestic and International Digital Divides.- Content Analysis of a Local Government Initiated Discussion Forum.- Explaining Successes and Failures of e-Government Implementation with Micropolitics.- PARMENIDES: Facilitating Democratic Debate.- e-Government in Australia: A Citizen's Perspective.- ID-Management and Security.- Towards a Privacy Audit Programmes Comparison Framework.- Trust in e-Government Cooperation.- Securing e-Government.- Trust and Security. Digital Citizen Cards in Poland.- Policies and Strategies.- Innovation Needs in the e-Government Scenario: A Survey.- Electronic Government: Scope and Scale of Process Change.- Reorganisation of Government Back-Offices for Better Electronic Public Services.- e-Government Impacts at the American Grassroots: An Initial Assessment.- Geographical Information Systems (GIS).- Towards Flexible Geographic Information Infrastructure for e-Government.- Spatial Application Integrating Infrastructure.- Building e-Government Services over Spatial Data Infrastructures.- Political Aspects of Spatial Data Infrastructures.- Fire Service in Korea: Advanced Emergency 119 System Based on GIS Technology.- M-GIS - Mobile and Interoperable Access to Geographic Information.- Implementing Spatial Analyzer Module into a Distributed GIS-Application.- Public Discussion of Oporto's Municipal Master Plan: An e-Democracy Service Supported by a Geographical Information System.- Geographic Information and Public Participation in Environmental Decision-Making.- Using Open Source GIS in e-Government Applications.- Legal Aspects.- Self-regulation Model for e-Governance Legal Framework.- A Review of Current e-Government Initiatives in Spain.- e-Government and Information Society: The First Regional Law in Italy.- The LEFIS Network.- Information and Law in the Constitutional State.- Teaching and Empowering.- Master Studies on e-Governance Administration: The First Experience in Lithuania.- Educational Programs in e-Government - An Active, Practice- and Design-Oriented Network?.- Teaching e-Government in Italy.- Qualification Requirements in e-Government: The Need for Information Systems in Public Administration Education.- An e-Learning Tool for the Austrian Citizen Card.- Designing Web Services.- Applications and Interfaces for e-Government.- Advancing the Government Enterprise Architecture - GEA: The Service Execution Object Model.- Modeling e-Government Service Workflows Through Recurring Patterns.- Web Services and Value Generation in the Public Sector.- Electronic Services in a Decentralized State.- e-Government Success Factors.- Public Information.- Integration of Pre-existing Heterogeneous Information Sources in a Knowledge Management System.- Encoding of Public Records and Procedures in Electronic Registries.- Registers as Part of Back Office Integration: The Austrian Experience.- Electronic Access to Public Sector Information: Some Key Issues.- Integration of Public Information at the Regional Level - Challenges and Opportunities.- Demand and Supply of Public Information Online for Business: A Comparison of EU Countries and the US.- Workshop: Regional Developments in Global Connection.- Regional Developments in Global Connection.- Evolution of Information Systems in Malaysia.- The Challenge of Providing a Voter Registration System for Millions of Filipinos Living Overseas.- e-Government Policies, Strategies and Implementation: e-Government in the Federal Country Belgium.- e-Government: A Strategy for Deploying Social Security Related Electronic Services.- The Complex Nature of e-Government Projects: A Case Study of Bhoomi, an Initiative in Karnataka, India.- The Future of e-Government: Collaboration Across Citizen, Business, and Government.- Framework for the e-Government Jigsaw Puzzle, a Policy Implementation of Infra-e-Service on National Basis.- Composition of e-Commerce and Geographic Information Services for Emergency Management.- Initial Experiments on the Effectiveness of Telephone Access to Government Services.- A Process Support System to Coordinate Societal Decision Processes.- A Generic Architectural Framework of Municipal Information Systems: A Vision.- Trade …