This book presents leading-edge implementations for all aspects related to e-business like eg customer relationship management, supply chain management and virtual enterprises. Both researchers as well as consultants or managers will appreciate the equal balance of economic and technical issues.

Klappentext

E-Business has become a fact for almost all companies. But what are the key technologies for economically successful e-commerce? In this book readers will find all concepts that will coin tomorrow's e-business: virtual sales assistants (shopbots), personalized web pages, electronic market places, vendor managed inventory, virtual organizations, supply chain management. Both technical and economic issues of these concepts are discussed in detail. Leading-edge real world applications are presented that will shape e-business mid-term.

This book is a must-read for managers or technical consultants as well as researchers needing in-depth information for strategic business decisions.

Inhalt

1. E-Business Principles, Trends and Visions.- 2. Emerging Concepts in E-Business and Extended Products.- 3. The Dynamic Networked Organization.- 4. Transactions in E-Procurement.- 5. Intelligent E-Commerce with Guiding Agents Based on Personalized Interaction Tools.- 6. A Virtual Sales Assistant for E-Business Environments.- 7. Knowledge Intensive Product Research and Customization.- 8. Interactive 3D Configuration.- 9. Web-based Commerce of Complex Products and Services with Multiple Suppliers.- 10. On-line Retailing of Made-To-Measure Garments.- 11. Inter-Company Supply Chain Management.- 12. Supporting the Animal Feed Industry in an E-Business Environment.- 13. Business Model and Internet Broker Concept for Efficient Electronic Bidding and Procurement.- 14. Dynamic Forecast for Master Production Planning.- 15. Co-operation in Dynamic Networked Organizations.- 16. A Web-based Collaborative Environment for Concurrent Project Life-Cycle Management.- 17. eHubs: The Role of First-Tier Suppliers.