Digital government consists in the purposeful use of information and communication technologies (ICT), in particular the internet, to transform the relationship between government and society in a positive manner. This book focuses on the current status, prospects and foundations of digital government. Integrating examples and cases from administrative practice, it covers all important aspects of digital government management. Learning outcomes include

• Understanding the implications of the internet for government and society
• Gaining deeper insights into the concept and opportunities of digital democracy

• Understanding the challenges of moving public services online

  Autorentext

  Daniel J. Veit is a professor and Chair of Information Systems and Management at the School of Business and Economics of the University of Augsburg, Germany. He holds an MSc (Diplom) in mathematics from the University of Giessen, Germany (1999), a doctorate in economics and business engineering from the University of Karlsruhe, Germany (2002) and a post doctorate (Habilitation) in business administration from the University of Karlsruhe, Germany (2006). Prior to his current position he was the Dieter Schwarz Endowed Professor of Business Administration and Information Systems at the Business School of University of Mannheim, Germany from 2006 to 2013. He was a visiting scholar at the University of California, Berkeley in 2005 and at the College of Business at Washington State University, Pullman, US in 2012. In 2013 he was awarded the Velux Visiting Professor Grant by the Villum Foundation at Copenhagen Business School, Denmark. His field of research is the investigation of phenomena occurring in the age of digitization in business and society. His work has been published in leading journals and conference proceedings in the field.

Jan C. Huntgeburth is a research and teaching assistant and doctoral candidate at the Chair of Information Systems and Management at the School of Business and Economics of the University of Augsburg, Germany. He also holds an MSc (Diplom) in business administration and information systems from the University of Mannheim, Germany. Prior to the position he is in today, he was a research and teaching assistant in business administration and information systems at the Business School at University of Mannheim, Germany from 2010 to 2013. In 2012 he visited the Hankamer School of Business, Baylor University, Waco, Texas, US as a visiting scholar and the McBride Fellow. In 2013 he visited the College of Business at Washington State University, Pullman, US as a visiting scholar. His research field is the investigation of organizational and individual implications in the adoption of novel distributed cloud computing concepts. His work has been published in international journals and at leading conferences in the field.

Inhalt

Preface.- 1 Introduction to Digital Government.- 2 Impact of Digital Government.- 3 The Digital Divide.- 4 Legal Aspects of Digital Service Delivery.- 5 Online One-Stop Government.- 6 Open Government.- 7 E-Procurement.- 8 E-Voting.- 9 E-Participation.- 10 Lesson Learned and Outlook.