Learn to identify the social engineer by non-verbal behavior

Unmasking the Social Engineer: The Human Element of Security focuses on combining the science of understanding non-verbal communications with the knowledge of how social engineers, scam artists and con men use these skills to build feelings of trust and rapport in their targets. The author helps readers understand how to identify and detect social engineers and scammers by analyzing their non-verbal behavior. Unmasking the Social Engineer shows how attacks work, explains nonverbal communications, and demonstrates with visuals the connection of non-verbal behavior to social engineering and scamming.

• Clearly combines both the practical and technical aspects of social engineering security

• Reveals the various dirty tricks that scammers use

• Pinpoints what to look for on the nonverbal side to detect the social engineer

  Sharing proven scientific methodology for reading, understanding, and deciphering non-verbal communications, Unmasking the Social Engineer arms readers with the knowledge needed to help protect their organizations.

  Autorentext

  CHRISTOPHER HADNAGY is author of the best-selling book,
  Social Engineering: The Art of Human Hacking and
  professional social engineer who works with Fortune 500
  companies.

  DR. PAUL EKMAN, PH.D., is the world's foremost
  expert on facial expressions and professor emeritus of psychology
  at the University of California San Francisco School of Medicine.
  Dr. Ekman's pioneering work in the field of nonverbal
  communication and visual lie detection was the inspiration behind
  the hit TV series Lie to Me, for which he acted as a
  scientific consultant. Dr. Ekman has also served as an advisor to
  police departments and anti-terrorism groups within the United
  States government, and is the author 13 books, including Telling
  Lies and Emotions Revealed.

  Zusammenfassung

Learn to identify the social engineer by non-verbal behavior

Unmasking the Social Engineer: The Human Element of Security focuses on combining the science of understanding non-verbal communications with the knowledge of how social engineers, scam artists and con men use these skills to build feelings of trust and rapport in their targets. The author helps readers understand how to identify and detect social engineers and scammers by analyzing their non-verbal behavior. Unmasking the Social Engineer shows how attacks work, explains nonverbal communications, and demonstrates with visuals the connection of non-verbal behavior to social engineering and scamming.

• Clearly combines both the practical and technical aspects of social engineering security
• Reveals the various dirty tricks that scammers use

• Pinpoints what to look for on the nonverbal side to detect the social engineer
  Sharing proven scientific methodology for reading, understanding, and deciphering non-verbal communications, Unmasking the Social Engineer arms readers with the knowledge needed to help protect their organizations.

  Inhalt

  Foreword xv

  Acknowledgments and Preface xvii

  Introduction xxi

  I Building the Foundation 1

  1 What Is Nonverbal Communication? 3

  The Different Aspects of Nonverbal Communication 8

  Kinesics 9

  Proxemics 13

  Touch 14

  Eye Contact 15

  Olfactics 16

  Adornment 17

  Facial Expressions 19

  How to Use This Information 20

  Summary 23

  2 What Is Social Engineering? 25

  Information Gathering 28

  Pretexting 29

  Elicitation 30

  Rapport 30

  Influence/Manipulation 32

  Framing 33

  Nonverbal Communications 34

  The Three Basic Forms of Social Engineering 34

  Become Phishers of Men 35

  When The Phone Is More Dangerous Than Malware 39

  I Am Not the Social Engineer You Are Looking For 43

  Using Social Engineering Skills 45

  The Good 46

  The Bad 47

  The Ugly 48

  Summary 48

  II Decoding the Language of the Body 51

  3 Understanding the Language of the Hands 53

  Communicating with Your Hands 55

  Origin 57

  Coding 57

  Usage 58

  High-Confidence Hand Displays 66

  Low-Confidence and Stress Hand Displays 75

  Getting a Handle on the Hands 78

  Summary 79

  4 The Torso, Legs, and Feet 81

  Legs and Feet 83

  Torso and Arms 89

  Summary 97

  5 The Science Behind the Face 99

  Just the FACS 103

  What Is a Truth Wizard? 105

  Emotions versus Feelings 108

  Fear 109

  Surprise 113

  Sadness 116

  Contempt 121

  Disgust 125

  Anger 128

  Happiness 132

  Perfect Practice Makes Perfect 136

  Summary 137

  6 Understanding Nonverbal Displays of Comfort and Discomfort 139

  Neck and Face Pacifying 143

  What to Watch For 144

  Mouth Covers 146

  What to Watch For 147

  Lips 147

  What to Watch For 151

  Eye Blocking 153

  What to Watch For 154

  Self-Comforting and Head Tilts 154

  What to Watch For 157

  Summary 158

  III Deciphering the Science 159

  7 The Human Emotional Processor 161

  Introducing the Amygdala 164

  How the Amygdala Processes Information 165

  Hijacking the Amygdala 167

  Human See, Human Do 169

  Reading Other People's Expressions 170

  Your Own Emotional Content 171

  Nonverbal Social Proof 171

  Using Amygdala Hijacking as a Social Engineer 172

  Summary 174

  8 The Nonverbal Side of Elicitation 177

  Artificial Time Constraints 181

  Sympathy/Assistance Themes 182

  Ego Suspension 184

  Ask How, When, and Why Questions 186

  Conversational Signals 187

  Action Unit 1: Inner Brow Raiser 188

  Action Unit 2: Outer Brow Raiser 188

  Action Unit 4: Brow Lowerer 189

  Conversational Signals of Emotions 190

  Breaking Down Conversational Signals 191

  Batons 191

  Underliner r 192

  Punctuation 192

  Question Mark 193

  Word Search 193

  Nonverbal Conversational Signals 193

  Conversational Signals as a Social Engineer 195

  Summary 196

  IV Putting It All Together 197

  9 Nonverbal Communication and the Social Engineer Human Being 199

  Applying This Information as a Professional Social Engineer 202

  Using This Book to Defend 206

  Becoming a Critical Thinker 207

  Summary 210

  Index 213