This book shows how responsiveness in European welfare programs is institutionalized through nationally distinct legal foundations, professional traditions, and resource networks, while revealing how resource scarcities threaten to erode these capabilities.

Autorentext
CHRISTOPHER J. JEWELL is a Research Fellow at the Institute for Health Policy Studies at the University of California, San Francisco, USA.

Inhalt
Book Overview: Responding to Need in Diverse State Settings Linking Welfare Caseworker Decision-Making to State Institutions Welfare Caseworkers in California, the United States: Eligibility Technicians and the Regulation of Desert Welfare Caseworkers in Bremen, Germany: Entitlement Scholars in a Highly Regulated State Welfare Caseworkers in Malmö, Sweden. Social Workers and the Consultation Culture Welfare-to-Work Caseworkers in California, The United States. Institutionalizing the Search for Employment Welfare-to-Work Caseworkers in Bremen, Germany: Resource Brokering Into Vocational Training and the Secondary Labor Market Welfare-to-Work Caseworkers in Malmö, Sweden: The Emergence of Individualized Employment Services in Municipal Activation Agencies Comparing Welfare Administration in the Three Worlds of Social Welfare Appendix. Interview Data Bibliography