This edited volume discusses the challenges of digital transformation in Latin America, specifically regarding the use of AI for government management in the public sector. This book brings together leading scholars and practitioners from the region to address the legal and regulatory frameworks needed to introduce AI into government processes, as well as the infrastructure requirements for successful implementation. It explores potential resistance from public officials towards technology adoption and ways to overcome it. Moreover, the book considers the digital divide that exists within Latin American societies, which may hinder access to AI tools for some citizens. It also discusses ethical considerations related to AI use in government processes, such as privacy concerns and algorithmic bias. Providing a comprehensive understanding of the challenges and opportunities that AI presents for Latin American governments, this volume will be of use to students and scholars interested in governance, public management, AI, and Latin American studies.

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Rodrigo Sandoval-Almazan is an Associate Professor at the Political Sciences and Social Sciences Department in the Autonomous University of the State of Mexico, in Toluca City. He is a Member of the Mexican Academy of Science since 2018. Dr. Sandoval-Almazan is the author or co-author of articles in scholarly journals such as Government Information Quarterly, Information Polity, First Monday; Journal of Information Technology for Development; Journal of Organizational Computing and Electronic Commerce; International Journal of E-Politics. He is associate Editor of the Government Information Quarterly and founder of the Public Innovation and Artificial Intelligence Lab in Mexico (i-LabMexico). His research interests include artificial intelligence in government; social media platforms for government; metrics for digital government, and open government.

David Valle-Cruz is an Assistant Professor at the Professional Academic Unit Tianguistenco at the the Autonomous University of the State of Mexico and is a member of the Mexican National System of Researchers. David is a Computer Engineer, he holds a Master of Informatics, and a Ph.D. in Economics and Management. He has been a visiting researcher at the Center for Technology in Government (CTG), SUNY Albany, NY, and at the Computer Science and Multi-Agent Systems Laboratory of CINVESTAV, Guadalajara, Mexico. His articles have been published in leading journals, including Government Information Quarterly, Cognitive Computation, First Monday, Information Polity, and International Journal of Public Sector Management (among others). His research interests are related to Applied Artificial Intelligence, Social Media, and Emerging Technologies in the Public Sector.