Hoteliers and restaurant owners must make daily decisions that, in sum, determine the success or failure of their enterprise. Business management expertise enables an integrated analysis of individual decisions so as to plan for sustained success. In the 9 th edition of this textbook, experts on theory and practice provide an overview along with concrete help for many issues arising in day-to-day operations.

Autorentext

Prof. Karl Heinz Hänssler (Duale Hochschule Baden-Württemberg Ravensburg)