This textbook gives a clear and comprehensive overview of the process of marketing planning. The authors provide a systematic framework that helps to structure the vast and complex marketing knowledge, thus making it more accessible and easier to use for strategic marketing planning. Many short case reports and examples serve to illustrate the key aspects of the marketing planning process.

Contents
The information basis for marketing planning
Market-oriented corporate planning
Market-oriented business field planning
Planning the marketing mix
Marketing implementation and controlling

Autorentext

Prof. Dr. Torsten Tomczak is Director of the Institute for Customer Insight at the University of St. Gallen (ICI-HSG) and Professor of Marketing at the University of St. Gallen.
Prof. Dr. Sven Reinecke is Director of the Institute of Marketing at the University of St. Gallen (IfM-HSG).
Prof. Dr. Alfred Kuss is **** Professor (em.) at the Marketing Department of Freie Universität Berlin.

Inhalt
Introduction.- The information basis of marketing planning.- Market-oriented corporate planning.- Market-oriented business unit planning.- Planning the marketing mix.- Marketing implementation and management control.