VMware Horizon Suite

VMware® Horizon Suite

The authoritative guide to delivering end-user services with VMwarE View and VMware Horizon Suite

Today, IT professionals must manage stateless, mobile, streamed workspaces delivered across devices ranging from traditional PCs to tablets and smartphones. Using VMware View and VMware Horizon Suite, they can do so-providing flexible end-user services that support any business requirement cost effectively.

Now there's a complete guide to planning, configuring, implementing, and integrating VMware Horizon Suite technologies and using them to deliver high-value end-user services in enterprise, managed, and cloud provider environments.

This book's deep up-to-date technical content addresses considerations ranging from architecture, deployment, and operations to user experience and support. It offers detailed guidance on integration with VMware View and key third-party technologies. Throughout, it fully reflects the newest VMware View releases, including VMware Horizon Mirage.

Relevant, clear, and usable, VMware Horizon Suite contains step-by-step configuration examples, sample scenarios helping you choose the right technologies for your users' needs, and a complete end-user computing design checklist.

Coverage includes

. Understanding the new end-user service model and how VMware View and VMware Horizon address it

. Mastering VMware View 6 and VMware Workspace 1.8 architectures

. Leveraging proven installation and implementation techniques

. Efficiently operating Connection, Security, and Transfer servers

. Managing agents, clients, portals, composers, and personas

. Integrating VMware View and Workspace

. Implementing operational best practices, such as desktop pools, user data management, and SaaS

. Using VMware Mirage to manage desktop images more intelligently and provide a wider spectrum of end-user services

. Delivering multimedia within a View desktop environment

. Integrating Microsoft Lync with VMware View

. Monitoring VMware View and optimizing its performance

Auteur

Stephane Asselin, with his 22 years of experience in IT, is an architect in the End-User Computing business unit at VMware. In his recent role, he had national responsibility for Canada for EUC planning, designing, and implementing virtual infrastructure solutions and all processes involved. At VMware, Stephane has worked on EUC presales activities, internal IP, and he has worked as a technical specialist lead on beta programs. He has also done work as a subject matter expert for Horizon Workspace, View, Mirage, vCenter Operations Manager, and ThinApp projects. Previously, he was with Computer Associates as a senior systems engineer, where he worked on enterprise monitoring presales activities and as a technical specialist. As a senior consultant at Microsoft, he was responsible for the plan, design, and implementation of Microsoft solutions within major provincial and federal government, financial, education, and telcos.

In his current role in the EUC business unit at VMware, he's one of the resources developing enablement materials for all products of the Horizon Suite and technical documentation for training. Knowledge transfer to customers is a key element of his current role. Stephane has co-produced whitepapers such as "VMware Horizon Mirage Branch Office Reference Architecture" and "Horizon Workspace Reference Architecture." In addition, he runs the popular website myeuc.net.

Paul O'Doherty works for the CTO office of OnX enterprise solutions as a cloud solutions and EUC specialist, specializing in the architecture and delivery of cloud-based infrastructure and end-user services. Paul has written several books, including VMware View 5: Building a Successful Virtual Desktop, released by VMware Press. Prior to that, Paul spent 10 years as the managing principal consultant at Gibraltar Solutions architecting and delivering end-user computer and virtualization environments in Fortune 500 companies involving VMware, VMware View, Citrix XenApp, and XenDesktop technologies. Paul has a broad range of infrastructure experience and has achieved numerous industry certifications, such as VCP, CCEA, MCITP, and RCSP, and is recognized as a VMware vExpert. In addition, Paul maintains a popular blog at http://virtualguru.org and has contributed to sites such as http://virtualization.info and is reoccurring speaker at VMUG sessions and other technical conferences.

Contenu

Introduction ix

Chapter 1 The New End-User Model 1

The Evolution of the End User 1

An End-User Service Catalog 2

How Do View, Mirage, and Horizon Workspace Deliver a Service Catalog? 3

Considerations for Deploying View, Mirage, and Workspace 4

An Introduction to VMware View, Mirage, and Workspace 18

VMware View 18

VMware Mirage 21

VMware Workspace 24

Summary 25

Chapter 2 VMware View Architecture 27

Introduction 27

Approaching the Design and Architecture 27

Phase I: Requirements Gathering and Assessment 28

Phase II: Analysis 29

Phase III: Calculate 30

Phase IV: Design 32

VMware View Server Architecture 33

VMware View Connection Server 34

VMware View Replica Server 34

VMware View Security Server 35

Local Mode VMs 38

VMware View Transfer Server 39

Summary 51

Chapter 3 VMware Workspace Architecture 53

Introduction 53

Approaching the Design and Architecture 53

Planning Considerations 54

IP Pools 55

Network Services 55

NTP 57

Authentication 58

Certificates 60

SMTP 62

External Storage 62

PostgreSQL 65

Postgres Availability 67

Postgres Clusters 71

Summary 74

Chapter 4 VMware View Implementation 75

VMware View Deployment and Design Considerations 76

Installing VMware View 80

Configuring the View Connection Server 85

Adding vCenter Server 89

Configuring View Replica Server 92

The Event Database 93

Security Servers 95

Firewall Rules 96

Adding the Security Servers 97

Installing the View Agent 99

View Agent Custom Setup Options 100

Installing the View Client 101

Working with Certificates in View 103

Creating Certificate Templates 105

Summary 111

Chapter 5 VMware Workspace Implementation 113

VMware Workspace Deployment and Design Considerations 113

Workspace Implementation: Initial Setup 115

Workspace vApp Appliances 115

Workspace Configurator VA 116

Workspace Service VA 116

Workspace Connector 116

Workspace Data VA 116

Workspace Gateway VA 116

Deploying the Workspace vApp 118

Workspace Initial Configuration 120

Workspace Setup Wizard 122

Security Exception 123

Navigating the Administrative Console 135

Enable Workspace Data Module 135

User Entitlement 138

Configuring CoS in Data 140

Enable Integration with View 142

Launch a View Pool 144

Web Applications: SaaS 145

Modifying Workspace Data Module Storage 148

Add Additional VMDKs for Storage 149

Upgrading a Workspace Environment 152

Enabling Workspace with NFS 152

Installing the Workspace Agent on Client Endpoints 153

Workspace Windows/OS X/iPad/Android Client Deployment 153

Using SSL Certificates in Workspace 156

Applying an SSL Certificate from a Trusted Third-Party CA 157

Applying an SSL Certificate from an Internal or Nontrusted External Certificate Authority 158

Summary 158

Chapter 6 Integrating VMware View and Workspace 161

VMware View and Workspace Integration Considerations 163

VMware Workspace and View Integration 165

Troubleshooting Certificate Errors 174

Add a SAML 2.0 Authenticator 176

Manage Authenticators 177

Scaling View and Workspace Deployment 179

Summary 183

Chapter 7 View Operations and Management 185

VMware View Operations 185

Using View Access Groups 185

Types of Desktop Pools 187

Automated Desktop Pools 1…