Michael P. Gallaher is Director of the RTI International's Technology, Energy and Environment Program, and his research focuses on modeling the economic impact of new technologies.

Albert N. Link is Professor of Economics at the University of North Carolina at Greensboro, USA. His research has generally been within the areas of innovation policy, university technology transfer strategy, and the economics of R&D.

Jeffrey E. Petrusa is an Associate Economist at RTI International in the Technology, Energy and Environment Program, where he specializes in technology adoption, and industrial innovation.

Texte du rabat

Using a cutting-edge structure, where a current description of the service sector and up-to-date case studies are compared and contrasted with innovative activity in manufacturing, this book contributes towards a better theoretical understanding of innovation in the U.S. service sector.

Contenu

Introduction 2. Innovation in the Service Sector 3. Telecommunications Industry 4. Financial Services Industry 5. Systems Integration Services Industry 6. Research, Development Testing Service Industry 7. Dimensions of Innovation and Productivity Growth 8. Public Policies to Enhance Innovation