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Conciliation in Healthcare

  • Couverture cartonnée
  • 144 Nombre de pages
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Conciliation is the term used in the National Health Service to describe a particular form of dispute resolution that is used in r... Lire la suite
CHF 46.90
Habituellement expédié sous 3 semaines.

Description

Conciliation is the term used in the National Health Service to describe a particular form of dispute resolution that is used in relation to the complaints process. This title provides resources for various healthcare staff involved in complaints, either from an operational, strategic or academic perspective.

Auteur

Director, AWP Associates

Contenu

Conciliation and Complaints; When and why to use conciliation; How to set up conciliation; Conduct of the conciliation; Conciliation and health service staff; Conciliation in relation to clinical and corporate governance

Informations sur le produit

Titre: Conciliation in Healthcare
Sous-titre: V. 2, Care and Practice
Auteur:
Code EAN: 9781846190858
ISBN: 978-1-84619-085-8
Format: Couverture cartonnée
Editeur: Lingenbrink Georg
Genre: Médecine
nombre de pages: 144
Poids: 318g
Taille: H244mm x B170mm x T10mm
Année: 2008

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