Conciliation in Healthcare

Informationen zum Autor Anne Platt Ward, Liam Donaldson Zusammenfassung Conciliation is the term used in the National Health Service to describe a particular form of dispute resolution that is used in relation to the complaints process Inhaltsverzeichnis Conciliation and complaints. When and why to use conciliation. How to set up conciliation. Conduct of the conciliation. Conciliation and health service staff. Conciliation in relation to clinical and corporate governance.

Auteur
Anne Platt Ward, Liam Donaldson

Texte du rabat
Conciliation is the term used in the National Health Service to describe a particular form of dispute resolution that is used in relation to the complaints process. This title provides resources for various healthcare staff involved in complaints, either from an operational, strategic or academic perspective.

Contenu
Conciliation and complaints. When and why to use conciliation. How to set up conciliation. Conduct of the conciliation. Conciliation and health service staff. Conciliation in relation to clinical and corporate governance.