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Solving Employee Performance Problems: How to Spot Problems Early, Take Appropriate Action, and Bring Out the Best in Everyone
Anne Bruce , Brenda Hampel , Erika Lamont

This roadmap for turning problem employees into productive team players provides specific directions, advice, and real-world examp... Lire la suite
Couverture cartonnée, 253 Nombre de pages  Plus d'informations
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Description

This roadmap for turning problem employees into productive team players provides specific directions, advice, and real-world examples for quickly evaluating and managing employee performance

Put problem employees on track to excellence in no time flat! Solving Employee Performance Problems is an all-in-one guide to skillfully handling every situation involving problematic employees. The authors' proven approach has been used by some of the most successful companies in business-and now you can apply the same method to your own organization. It's called the Performance Management Model, and it consists of four defined steps: Assess Set expectations Coach and correct Measure results With Solving Employee Performance Problems , you have all the tools and information you need to instantly evaluate and manage the performance of any employee, whatever the issue-from habitual tardiness to inappropriate use of technology to lack of leadership skills. The authors provide a scenario for each conduct problem and walk you through the steps for arriving at the best solution. Get the precision guidance you need to keep your workplace running like a well-oiled machine-with Solving Employee Performance Problems ! Table of Contents Chapter 1: Set Expectations to Avoid Performance Issues Chapter 2: The 4-Step Model to Getting Performance Management Right Every Time Chapter 3: The Manager, Employee, and HR Partner Chapter 4: Communicate Clearly and Often Chapter 5: Accelerate Performance Success: From 0 to 60 with Real Situations Chapter 6: How Managers Can Be Proactive (and Not Reactive) with Performance Chapter 7: 30 Starters for Tough Performance Conversations Chapter 8: Been Down That Road Before: Real-life Success Stories Chapter 9: Using The Strategies Successfully in Your Organization

Auteur

Anne Bruce is the author of 14 business books and a consultant with such clients as The White House, the Pentagon, Ben & Jerry's, Southwest Airlines and JetBlue, Sprint, IBM, and Coca Cola. Brenda Hampel is a founding partner with Connect the Dots Consulting. Erika Lamont is a partner at Connect the Dots Consulting. Together, Hampel and Lamont have developed operational and human resources teams for Cardinal Health, Audi of America, DSW, Victoria's Secret Stores, and other clients. They are contributing authors to Creating Effective Onboarding Programs.



Texte du rabat

A manager's roadmap for turning problem employees into productive team players.

Détails sur le produit

Titre: Solving Employee Performance Problems: How to Spot Problems Early, Take Appropriate Action, and Bring Out the Best in Everyone
Auteur: Anne Bruce Brenda Hampel Erika Lamont
Code EAN: 9780071769075
ISBN: 978-0-07-176907-5
Format: Couverture cartonnée
Editeur: Mcgraw Hill Book Co
Genre: Management
nombre de pages: 253
Poids: 490g
Taille: H235mm x B189mm x T17mm
Année: 2011

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