Outsourcing: Principles and Practices

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Outsourcing has become a pivotal part of businesses worldwide. It refers to the process of contracting the business to different companies or countries. The major operations outsourced are claims processing, manufacturing, payroll processing, call center support, among others. Sometimes the employees and assets are also shifted from one firm to another under outsourcing process. This book studies, analyses and upholds the pillars of outsourcing and its utmost significance in modern times. Some of the diverse topics covered in it address the varied branches that fall under this category. This textbook is an essential guide for both academicians and those who wish to pursue this discipline further.