This book describes the cognitive and interpersonal effects of group model building, and presents empirical research on what group model building achieves and how. Further, it proposes an integrated causal mechanism for the effects on participants. There have been multiple previous attempts at explaining the effects of group model building on participants, and this book integrates these various theories for the first time.

The causal mechanisms described here suggest a variety of design elements that should be included in group model building practice. For example, practitioners typically try to reduce complexity for clients, to make the process feel more accessible. In contrast, the findings presented here suggest that the very act of muddling through complexity increases participants' affective commitment to the group and the decisions made.

The book also describes implications for theory and practice. System dynamics has traditionally been interested in using technical modeling processes to make policy recommendations. Group model building demonstrates that these same techniques also have implications for group decision making as a method for negotiating agreement. The book argues for the value of group model building as a mediating or negotiating tool, rather than merely a positivist tool for technical problems.

Autorentext

Rodney Scott is an Innovations Fellow at the Ash Center for Democratic Governance at Harvard University. He is the Principal Research Fellow for New Zealand's State Services Commission, where he leads the public management research program and provides advice on public sector design and evaluation, and holds adjunct positions at the Australia and New Zealand School of Government and the University of New South Wales. His current research interests include interagency collaboration, governance, and performance management.

Inhalt

Chapter 1: Introduction.- Chapter 2: Desired Outcomes of Group Decisions.- Chapter 3: Basic Elements of Group Model Building.- Chapter 4: Outcomes of Group Model Building.- Chapter 5: Communication Quality, Insight, Consensus and Commitment to Conclusions.- Chapter 6: Mental Model Alignment.- Chapter 7: Explanatory Mechanisms for Group Model Building.- Chapter 8: Comparing Participant Support for Different Explanatory Mechanisms.- Chapter 9: Building Integrated Theory.- Chapter 10: Discussion.