By the time refugees flee from their home country, they likewise leave behind their former life, their relatives and acquaintances. Building a new life in their country of destination requires them to learn a foreign language and adjust to a new culture. Obviously, their information behavior as well as ICT and digital media usage adapt to these challenging circumstances.
What kind of information are refugees looking for? Who do they communicate with? What ICT, social and digital media do they apply? What are their motives to use particular devices or services, from Facebook and WhatsApp to YouTube and TikTok? Are gender- as well as age-dependent differences to be observed?
To answer these questions, data have been collected through an online questionnaire, interviews, as well as a content analysis of an online platform for refugees.
Auteur Katrin Scheibe and Franziska Zimmer, Heinrich Heine University Düsseldorf, Düsseldorf, Germany.