Managing Millennials For Dummies

Everything you need to harness Millennial potential

Managing Millennials For Dummies is the field guide to people-management in the modern workplace. Packed with insight, advice, personal anecdotes, and practical guidance, this book shows you how to manage your Millennial workers and teach them how to manage themselves. You'll learn just what makes them tick--they're definitely not the workers of yesteryear--and how to uncover the deeply inspirational talent they have hiding not far below the surface. Best practices and proven strategies from Google, Netflix, LinkedIn, and other top employers provide real-world models for effective management, and new research on first-wave versus second-wave Millennials helps you parse the difference between your new hires and more experienced workers. You'll learn why flex time, social media, dress code, and organizational structure are shifting, and answer the all-important question: why won't they use the phone?

Millennials are the product of a different time, with different values, different motivations, and different wants--and in the U.S., they now make up the majority of the workforce. This book shows you how to bring out their best and discover just how much they're really capable of.

• Learn how Millennials are changing the way work gets done

• Understand new motivations, attitudes, values, and drive

• Recruit, motivate, engage, and retain incredible emerging talent

• Discover the keys to optimal Millennial management

The pop culture narrative would have us believe that Millennials are entitled, lazy, spoiled brats--but the that couldn't be further from the truth. They are the generation of change: highly adaptive, bright, and quick to take on a challenge. Like any generation of workers, performance lies in management--if you're not getting what you need from your Millennials, it's time to learn how to lead them the way they need to be led. Managing Millennials For Dummies is your handbook for allowing them to exceed your expectations.

Auteur

Hannah L. Ubl is the Research Director at BridgeWorks and transforms data into stories for the masses. Lisa X. Walden is the Communications Director at BridgeWorks where she delivers compelling, breakthrough generational content. Debra Arbit is CEO of BridgeWorks: a generational consulting company (www.generations.com).

Résumé

Everything you need to harness Millennial potential

Managing Millennials For Dummies is the field guide to people-management in the modern workplace. Packed with insight, advice, personal anecdotes, and practical guidance, this book shows you how to manage your Millennial workers and teach them how to manage themselves. You'll learn just what makes them tickthey're definitely not the workers of yesteryearand how to uncover the deeply inspirational talent they have hiding not far below the surface. Best practices and proven strategies from Google, Netflix, LinkedIn, and other top employers provide real-world models for effective management, and new research on first-wave versus second-wave Millennials helps you parse the difference between your new hires and more experienced workers. You'll learn why flex time, social media, dress code, and organizational structure are shifting, and answer the all-important question: why won't they use the phone?

Millennials are the product of a different time, with different values, different motivations, and different wantsand in the U.S., they now make up the majority of the workforce. This book shows you how to bring out their best and discover just how much they're really capable of.

• Learn how Millennials are changing the way work gets done
• Understand new motivations, attitudes, values, and drive
• Recruit, motivate, engage, and retain incredible emerging talent
• Discover the keys to optimal Millennial management
  The pop culture narrative would have us believe that Millennials are entitled, lazy, spoiled bratsbut the that couldn't be further from the truth. They are the generation of change: highly adaptive, bright, and quick to take on a challenge. Like any generation of workers, performance lies in managementif you're not getting what you need from your Millennials, it's time to learn how to lead them the way they need to be led. Managing Millennials For Dummies is your handbook for allowing them to exceed your expectations.

Contenu

Introduction 1

About This Book 2

Foolish Assumptions 3

Conventions Used in This Book 3

Icons Used in This Book 3

Beyond the Book 4

Where to Go from Here 4

Part 1: Getting Started with Managing Millennials 7

Chapter 1: Confronting the Millennial Management Challenge 9

Pinpointing Millennials on the Generational Timeline 10

Spotting the Coming Sea of Change in the Workforce 14

Anticipating the silver tsunami: Baby Boomer retirement 14

Forecasting the perfect storm of Gen X 15

Tracking the tidal wave of Millennials in the workforce 17

Anticipating Gen Edgers on the horizon 18

Getting Grounded in Millennials 101 18

Identifying common traits 19

Identifying common values 21

Gaining insight into what Millennials think of themselves 21

Steering clear of stereotypes 22

Combating Millennial fatigue 24

Recognizing that not all Millennials are the same 24

Differentiating a bad employee from a Millennial 25

Identifying and Navigating Generational Clash Points 26

Discovering What Managers Love About Their Millennials 27

Paving the Path to the Workforce of the Future 28

Chapter 2: Harnessing Generational Theory to Guide Your Management Practice 31

Wrapping Your Brain around the Generations Topic 32

Divvying up what the gen topic is and isn't 32

Grasping the essential tenants 33

Classifying the different generations 35

Linking generations to events and conditions 36

Overcoming the Yea, Buts . 39

Comparing two key perspectives: Sociology versus psychology 40

Contrasting the concepts of life stage and generations 41

Understanding that the exception proves the rule 43

Differentiating between stereotyping and recognizing patterns 44

Taking the negative to a positive 45

Using Generational Theory to Build a Better Workplace 46

Impacting the bottom line 46

Turning the what into so what 48

Chapter 3: Breaking into the Millennial Mind 49

Viewing Millennials as Whole Beings 50

Differing depictions of Millennials 50

Finding the why behind the what 51

Why You Are Who You Are: Taking a Look at the Formative Years 52

Uncovering the impact of technology 54

Dissecting the upgrade cycle generation 61

Tracking the influence of social media: from Friendster to Snapchat 65

Checking Out the Messages that Mold Millennials 71

Gaining insight into the effects of the self-esteem movement 71

Getting behind the idea that there truly is no I in team 75

Globalization: Understanding a generation that knows no borders 77

Feeling the impact of homeland violence 79

Reeling from the economic roller coaster 81

Exploring Millennial Values 83

Breaking the Mold: Rejecting Millennial Stereotypes 84

Chapter 4: Discovering How Millennials Differ from Boomers and Gen Xers 87

Breaking into the Baby Boomer Mind 88

Getting the 411 on Boomers 88

Exploring where Baby Boomers came from (and how it compares to Millennials) 90

Discovering Baby Boomer workplace traits and what they mean for managers 94

Exploring Baby Boomer values and how they influence work style 97

Breaking into the Gen X Mind 98

Getting the Scoop on Generation X 98

Looking at where Xers came from (and comparing it to Millennials) 100

Discovering Xer workplace traits and what they mean for managers 102

Exploring Xer values and how they influence work style 105

Comparing Traits and Values Across Gen…