The Guide to Owning & Operating a Hospitality Property-Successfully course is designed to get you started and grow your business as a hospitality property owner or manager. With more than just quick-fix tactics, this course helps you develop successful long-term operation methods.

I will cover:

SERIES #1-Hospitality Property Organizational Structure

SERIES #2-Steps To Hiring Exceptional Hospitality Property Staff

SERIES #3-Marketing Strategy For Hospitality Property's

SERIES #4-Guest Expectations In The Hospitality Property Industry

What you'll learn will help you stay two steps ahead of your competition, and increase your bookings and patronage, while enjoying a fun and fulfilled life as a hotelier/innkeeper.

Auteur

Gerry MacPherson is a travel authority with decades of hotel, resort, inn and bed & breakfasts visitation experience. He has spent 1000's of nights in properties of all sizes and classes worldwide, conducting countless site inspections for a number of world-class tour and travel companies, as well as received feedback from 100,000's of customers.

This knowledge has given him a unique insight into the wants, needs and requirements of individual and group travellers, as well as management and employees.

Texte du rabat

How do I open or grow my hotel, a resort, inn, or bed & breakfast?

This is a question I am often asked, but before I answer, let me begin by asking you a couple of questions.

Is the idea of being your own boss sound appealing to you?
Is the thought of sharing your corner of the world with guests intriguing?
Have you ever thought about owning or operating your own hospitality property, but are not sure of the steps to take to ensure success? If you have answered YES to any of these questions, this book is for you.

In this book, I will share with you more than just quick-fix tactics but instead how to develop successful long-term operational methods.

I will do this by showing you how to improve your hospitality property organizational structure; foster employee development; how to market; how to see your own property as a guest and how to succeed Post COVID-19.

What you will learn here will help you stay two steps ahead of your competition, increase your bookings and patronage, while enjoying a fun & fulfilled life as a hotelier/innkeeper.

As a travel authority with decades of hospitality property visitation experience, I wanted to share my expertise and knowledge with potential and current owners & managers who do not have the benefit of a ready-made organizational structure, branding and marketing that chain properties provide.