Case Studies of Nonprofit Organizations and Volunteers

Given the increasing presence of nonprofit organizations and their impact upon American society, colleges and universities are recognizing the need to offer courses and programs to train current and future employees, volunteers, and supporters of the nonprofit sector.
This volume, featuring empirically-based case studies, provides an opportunity to analyze communication and other organizational issues in nonprofit, volunteer, and philanthropic contexts. Each case is designed to help readers critically think about the particular nonprofit context, the organizational issues presented, the ways in which those issues could be addressed, whose interests are served, and potential consequences for the organization and its various stakeholders.
This collection offers a unique glimpse into everyday issues and challenges related to working in and with nonprofit organizations, making it a valuable resource for undergraduate and graduate courses in nonprofit management, nonprofit communication, voluntarism, philanthropic studies, and social entrepreneurship. Each case also addresses a broader conceptual or theoretical framework of organizational studies, making it appropriate in other organizational communication courses as well.

Auteur

Jennifer Mize Smith (PhD, Purdue University) is Associate Professor in the Department of Communication at Western Kentucky University.
Michael W. Kramer (PhD, University of Texas) is Professor and Chair of the Department of Communication at the University of Oklahoma. He is the lead editor of Volunteering and Communication: Studies from Multiple Contexts (2013) and Volunteering and Communication Volume 2: Studies in International and Intercultural Contexts (2015), both published by Peter Lang.

Contenu

Content: Jennifer Mize Smith/Michael W. Kramer: An Introduction to Nonprofit Organizations and Volunteers Elizabeth A. Williams: Leading Change: An Examination of Communication Practices Aimed at Organizational Change Jeannette Kindred/Claudia Petrescu: Can This Collaboration Be Saved? Tim Huffman: Splitting the Baby: Collaborative Decision Making in Interpersonal and Organizational Crisis Kristina Drumheller/Emily S. Kinsky/R. Nicholas Gerlich: (Not) Fulfilling the Promise: Susan G. Komen for the Cure in Crisis Suzy D'Enbeau/Adrianne Kunkel: «I Don't Know Where My Job Ends»: Workplace Stress and Social Support in Domestic Violence Prevention Tamar Ginossar/John Oetzel: Stress and Burnout in a Small Nonprofit Organization Brittany L. Peterson/Lacy G. McNamee: Challenges in Volunteer Management: Does It Really Have to Be This Hard? Lindsey B. Anderson/Robin Patric Clair: The Ethics of Marketing the Marginalized: A Case Study of Heifer International Sherianne Shuler: «True Believer's» Blues: Betrayal, Hypocrisy, and Mission Drift in Nonprofit Work Trudy Milburn/Alan Hansen: Joining a New Nonprofit Board of Directors: Beginning with the Strategic Plan Stacy Tye-Williams/Joanne M. Marshall: Hope for the Future Jessica Katz Jameson: Meeting Madness Michael W. Kramer: The Choice Michelle T. Violanti: To Participate or Not to Participate: Parents, Teachers, and Students in a Geographically Dispersed High School Alaina C. Zanin: Really Helping? Understanding Volunteerism in a Tornado Relief Effort Murray W. Lee/Jane Stuart Baker: Facing Identity Questions during Organizational Change Kirstie McAllum: Communicating Commitment: Volunteer Retention at Parents First Kim Fletcher/May Hongmei Gao: Cross-Cultural Engagement and the Effectiveness of Overseas NPOs: Peace Corps Volunteers in Gambia Sant Kumar/Christopher J. Koenig: Learning by Doing: Medical Volunteerism in India Jessica Martin Carver: The New Girl Rebecca J. Meisenbach/Jessica M. Rick: Working Hard for Less Money?: Fundraisers, Loyalty, and Employee Retention Alysson M. Satterlund/Steven K. May: Employee Volunteerism Programs and Community Engagement: Commitment, Identification, and Impact Jennifer Mize Smith: Discursive Closure in Workplace Giving: Is There a Better Way to Encourage Charitableness at Work? Holly J. Payne/Jennifer Mize Smith/Ganer L. Newman IV: Social Media and Online Gaming: Strengthening Ties between Donors and Clients Angela N. Gist: Volunteering with the Unemployed in the Age-Old Search for Work.