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Operations Management

  • Couverture cartonnée
  • 784 Nombre de pages
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About the authorsNigel Slack is an Emeritus Professor of Operations Management and Strategy at Warwick University, an Honorary Pro... Lire la suite
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About the authors

Nigel Slack is an Emeritus Professor of Operations Management and Strategy at Warwick University, an Honorary Professor at Bath University and an Associate Fellow of Said Business School, Oxford University. Previously he has been Professor of Service Engineering at Cambridge University, Professor of Manufacturing Strategy at Brunel University, a University Lecturer in Management Studies at Oxford University and Fellow in Operations Management at Templeton College, Oxford. He worked initially as an industrial apprentice in the hand-tool industry and then as a production engineer and production manager in light engineering. He holds a Bachelor’s degree in Engineering and Master’s and Doctor’s degrees in Management, and is a Chartered Engineer. He is the author of many books and papers in the operations management area, including The Manufacturing Advantage, published by Mercury Business Books, 1991, and Making Management Decisions (with Steve Cooke), 1991, published by Prentice Hall, Service Superiority (with Robert Johnston), published in 1993 by EUROMA, The Blackwell Encyclopedic Dictionary of Operations Management (with Michael Lewis) published by Blackwell, Operations Strategy together with Michael Lewis, the fourth edition published by Pearson in 2014 and Perspectives in Operations Management (Volumes I to IV) also with Michael Lewis, published by Routledge in 2003, Operations and Process Management, with Alistair Brandon-Jones, Robert Johnston and Alan Betts, now in its 4th edition 2015. He has authored numerous academic papers and chapters in books. He also acts as a consultant to many international companies around the world in many sectors, especially financial services, transport, leisure and manufacturing. His research is in the operations and manufacturing flexibility and operations strategy areas.


Alistair Brandon-Jones is a Professor in Operations and Supply Management and Associate Dean for Post-Experience Education at the University of Bath School of Management, He was formerly a Reader at Manchester Business School, an Assistant and Associate Professor at Bath School of Management and a Teaching Fellow Warwick Business School, where he also completed his PhD. His other books include Operations and Process Management, Essentials of Operations Management, and Quantitative Analysis in Operations Management. Alistair is an active empirical researcher focusing on e-enabled operations and supply management, healthcare operations, and professional services. This work, supported by a range of grants, has been published in many leading management journals. Alistair has consulting and executive development experience with organizations around the world, in various sectors including petrochemicals, health, financial services, manufacturing, defence, and government. In addition, he has won several university, national, and international awards for teaching excellence.

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Were you looking for the book with access to MyLab Operations Management? This product is the book alone and does NOT come with access to the MyLab.

Buy Operations Management, 8th edition with MyLab Operations Management access card (ISBN 9781292254036) if you need access to the MyLab as well, and save money on this resource. You will also need a course ID from your instructor to access the MyLab.

Operations management is important, exciting, challenging ... and everywhere you look!

· Important, because it enables organizations to provide services and products that we all need

· Exciting, because it is central to constant changes in customer preference, networks of supply and demand, and developments in technology

· Challenging, because solutions must be must be financially sound, resource-efficient, as well as environmentally and socially responsible

· And everywhere, because in our daily lives, whether at work or at home, we all experience and manage processes and operations.


Part One – Directing the operation

1. Operations management

2. Operations performance

3. Operations strategy

4. Product and service innovation

5. The structure and scope of operations


Part Two – Designing the operation

6. Process design

7. Layout and flow

8. Process technology

9. People in operations


Part Three – Deliver

10.   Planning and control

11.   Capacity management

12.   Supply chain management

13.   Inventory management

14.   Planning and control systems

15.   Lean operations


Part Four – Development

16.   Operations improvement

17.   Quality management

18.   Managing risk and recovery

19.   Project management

Informations sur le produit

Titre: Operations Management
EAN: 9781292253961
ISBN: 978-1-292-25396-1
Format: Couverture cartonnée
Editeur: Pearson Academic
Genre: Management
Nombre de pages: 784
Poids: 1427g
Taille: H265mm x B195mm x T30mm
Année: 2019
Sous-titre : Englisch
Edition: 9. A.