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The Heart of Hospitality: Great Hotel and Restaurant Leaders Share Their Secrets

  • Livre Relié
  • 192 Nombre de pages
"Author explores the hospitality industry to learn how managers create successful customer experiences by exceeding the expectatio... Lire la suite
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Description

Résumé
"Author explores the hospitality industry to learn how managers create successful customer experiences by exceeding the expectations of current generations. Includes anecdotes from interviews with owners, general managers, and chefs of leading lodging and food service organizations"--

Détails sur le produit

Titre: The Heart of Hospitality: Great Hotel and Restaurant Leaders Share Their Secrets
Soloist:
Auteur:
Code EAN: 9781590793787
ISBN: 978-1-59079-378-7
Format: Livre Relié
Editeur: Select Books
Genre: Management
nombre de pages: 192
Poids: 499g
Taille: H236mm x B157mm x T20mm
Année: 2016